Desire Beach-Cobb
Denison,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Cashier
Lowes Home Improvment
Edmond, OK
09.2022 - 11.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
CNA
Westview Living Center
Guthrie, OK
02.2021 - 03.2022
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Kennel Attendant
Puppy Paws Hotel & Spaw
Endmond, OK
08.2020 - 02.2021
- Cleaned and sanitized kennels, cages, runs, and play yards.
- Ensured proper feeding of all animals in the facility according to established guidelines.
- Provided daily exercise for pets in accordance with their owners' instructions.
- Monitored health of animals on a daily basis and reported any changes or concerns to supervisor.
- Kept accurate records of animal care activities such as feedings, treatments, bathing.
- Greeted clients upon arrival at the facility and provided tours when necessary.
- Maintained cleanliness of work areas including grooming stations, office space, storage areas.
- Provided tender loving care to all animals in the facility.
- Controlled pests within the facility using approved methods such as traps and sprays.
- Responded promptly to customer inquiries related to pet health or behavior issues.
Self Checkout Host
Walmart
Edmond, OK
06.2019 - 09.2019
- Greeted customers and provided assistance with the self-checkout process.
- Assisted customers in scanning items and entering payment information.
- Verified customer IDs for alcohol, tobacco, or age restricted purchases.
- Monitored self-checkout area to ensure smooth operations and compliance with safety guidelines.
- Provided troubleshooting support when technical issues arose during checkout transactions.
- Explained store policies regarding returns and refunds to customers as needed.
- Helped resolve customer complaints in a professional manner.
- Answered questions about product availability and pricing.
- Ensured that all items were accurately scanned into the system before bagging them for customers.
- Inspected bags at the exit to ensure no merchandise was being stolen from the store.
- Maintained cleanliness of self-checkout stations by wiping down surfaces after each use.
- Performed cash handling tasks including counting back change, balancing registers, and restocking currency drawers.
Drive-Thru Cashier
McDonald's Restaurant
Chandler , OK
04.2018 - 06.2019
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Verified that orders were accurate and complete before delivering them to customers.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Ensured compliance with all health regulations related to food handling practices.
- Performed opening duties such as setting up registers with required supplies for shift operations.
- Restocked inventory when necessary to maintain sufficient levels at the front counter area.
Dog Bather
Vanity Furr Pet Salon
Oklahoma City, OK
06.2017 - 08.2017
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
- Cleaned and sanitized tubs, tools, and equipment after each use.
- Greeted customers warmly upon arrival.
- Assisted in bathing dogs that were difficult to handle or had special needs.
- Performed dog brushing services including dematting and flea treatments.
- Evaluated customer's instructions for grooming their pet accurately.
- Provided nail trims and ear cleaning as requested by the customer.
- Maintained cleanliness of the facility at all times.
- Ensured safety protocols were followed throughout the grooming process.
- Monitored animals for signs of distress or discomfort during bath time.
- Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
- Applied flea treatments as instructed by the owner.
- Toweled off pets after baths to remove excess water from fur coat.
- Brushed out mats from fur coats using proper techniques.
- Notified owners when an issue was found with their pet's health or condition during a grooming session.
- Kept records of services provided to each pet in order to ensure accuracy in billing customers.
Education
High School Diploma -
Wellston High School
Wellston, OK05-2019
Skills
- Customer Service
- Drawer balancing
- Cash Register Operation
- ID Verification
- Written and verbal communication
- Cleaning and sanitizing
- Time management skills
- Liquor regulations and compliance
- Retail Merchandising
- Vital signs monitoring
- Patient Care
- Toileting assistance
- Feeding Assistance
- Basic Life Support
- Mobility Assistance
- Patient Lifting
- Medical terminology knowledge
- Transporting patients
- Direct Patient Care
- Respiratory equipment training
- HIPAA Compliance
- Safety precautions and measures
- Grooming and bathing
- Basic First Aid
- Breed and species knowledge
- Heavy Lifting
- Kennel cleaning and sanitizing methods
Timeline
Cashier
Lowes Home Improvment
09.2022 - 11.2022
CNA
Westview Living Center
02.2021 - 03.2022
Kennel Attendant
Puppy Paws Hotel & Spaw
08.2020 - 02.2021
Self Checkout Host
Walmart
06.2019 - 09.2019
Drive-Thru Cashier
McDonald's Restaurant
04.2018 - 06.2019
Dog Bather
Vanity Furr Pet Salon
06.2017 - 08.2017
High School Diploma -
Wellston High School