DESIRÉ DAVIS

• Handle new-hire orientation and basic recruiting tasks for best-in-class talent identification
• Facilitate criminal background check process for new hires
• Facilitate conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration
  Implement and supervise orientation procedures for new hires
• Maintain the HRIS systems, including but not limited to payroll, absence management, and FMLA leaves
• Coach managers through employee engagement, documentation, discipline and performance improvement plans
• Conduct confidential investigations of discrimination, harassment and workplace violence
• Coordinate closely with the payroll team to ensure seamless integration between payroll and other human resources functions within the organization
• Improve employee satisfaction with HR services by providing timely and accurate HRIS support to over 500 employees

• Direct each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding
• Maintain company compliance with local, state and federal laws, in addition to established organizational standards
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Develop training materials and performance management programs to for employees
• Revise and implement policies, procedures and employee handbook for over 30 employees
• Implement and manage HRIS system, including but not limited to time tracking, absence management, FMLA leaves, and STD
• Conduct career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture
• Analyze and report on employee turnover rates to assess reasons and make recommendations for improvement
• Process documentation for employee actions such as new hires, grievance resolutions and terminations
• Engage with customers to build business relationships

• Evaluated resumes, interview and present qualified candidates to hiring managers and solicit feedback to refine recruiting strategy
• Sourced and screened candidates for technical roles and work with hiring managers to coordinate interviews, offers and onboarding
• Assisted in developing new recruiting strategies to hire challenging candidate profiles for information technology industry
• Developed communication and marketing plan and leverage talent acquisition tools, resources and campaigns to source and attract top talent
• Utilized internet recruitment systems to source for Information Technology professionals, such as graphic designers, developers, engineers, consultants, and analysts
• Efficiently tracking all candidates and interactions for accurate KPI and company records using Salesforce
• Connected with 150+ candidates weekly averaging 3:2 ratio in having successful interviewing process
• Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy

• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management
• Implemented and maintain HRIS system, including but not limited to payroll, absence management, FMLA leaves, and STD
• Drafted and implemented policies, procedures and employee handbook for over 25 employees
• Recruited and hired key leadership positions to strengthen management team
• Maintained employee records and work structure by updating job descriptions and required documents in their files
• Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding
• Maintained company compliance with local, state and federal laws, in addition to established organizational standards

● Manage new-hire orientation and facilitate smooth onboarding and offboarding processes
● Assist in the development and implementation of personnel policies and procedures.
● Participate in setting department goals, objectives, and systems.
● Complete employment verifications and support recruitment processes, including requisition tracking, offer letter
management
● Maintain HR information system records, compile reports, and ensure regulatory compliance.
● Coordinate all company training programs, maintain training records, and manage tuition reimbursement and employee
referral programs.
● Ensure compliance with federal, state, and local employment law

● Provided regular updates to team leadership on quality metrics
● Reviewed training materials, course modules and outgoing correspondence
● Provided feedback to Instructional Designers for courses and training materials
● Proofread existing content for grammar and syntax errors
● Collaborated with Instructional Designers and subject matter experts to obtain feedback and accuracy of content