Desire Dupiton
Brooklyn,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable candidate with strong background managing document filing systems. Proven ability in organizing and categorizing paper-based and digital records for easy retrieval. Committed to providing excellent customer service and works well in both individual and team-based environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier, Stock & Customer Services
Home Depot
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Maintenance Worker
Alliance Maintenance
06.2021 - 07.2021
- Responsible for cleaning and maintaining the appearance of the assigned facility
- Use various cleaning chemicals and disinfectants
- Collect trash, clean, scrub, vacuum, maintain lavatories
- Restock supplies if necessary
- Being aware of anything that needs to be repaired or replaced and reporting it to management
- Perform additional maintenance or cleaning tasks as assigned by management
Retail/Stock Associate
Home Depot
11.2020 - 06.2021
- Being friendly and professional, and responding quickly to customer and associate needs
- Determine customer needs based on personal features and other customer preference related factors; suggest additional merchandise to compliment customer selection
- Demonstrate knowledge of store products and services to build sales and minimize returns
- Proactively assist customers who are using devices to shop and compare
- Provide an exceptional customer experience by ensuring the customer is always the priority
- Retrieve additional merchandise for customers as requested
- Processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner
- Assist customers at check-out if needed
- Stock, organize and replenish new merchandise on the sales floor
- Organize pallets using jack/flatbeds
- Following proper lifting guidelines to ensure safe moving and placement of merchandise
- Assist in maintaining clean and organized selling floors and stockrooms
- General housekeeping duties such as keeping shelves and floors free of cardboard and trash
- Adhere to Asset Protection and inventory control and compliance procedures
Summer File Clerk
Martin Clearwater & Bell LLP
07.2019 - 08.2019
- Receiving and delivering files throughout a mid-sized organization located on several floors
- File legal paperwork in the appropriate files
- Improve the accuracy of the filing system
- Retrieve paperwork and files when it is requested
- Input paperwork into an electronic database
- Update records with new information
- Perform regular quality checks on the file system
- Keep logs of paperwork that is taken out
- Ensure that sensitive information is safeguarded
- Open files and create the respective folders
- Labeling, indexing, closing out, and transmitting records to storage
- Maintain a log of cases sent to storage
- Monitor inventory of supplies and report shortages
- Put away supplies and maintain supply room
- Maintain and update multiple file lists
Education
HS Diploma -
George Westinghouse
Brooklyn, NY09.2018
Skills
- Attention to Detail
- Time Management
- Problem Solving
- POS Systems
- Product Recommendations
- Customer Assistance
- Sales Expertise
- MS Word, Excel, Outlook & File Site
- Knowledge of Office Equipment (Photocopier, Scanner, Fax, Scanner, Shredder)
- Able to lift up to 75lbs
Certification
- BLS Certified
- CPR Certified
Timeline
Cashier, Stock & Customer Services
Home Depot
09.2021 - Current
Maintenance Worker
Alliance Maintenance
06.2021 - 07.2021
Retail/Stock Associate
Home Depot
11.2020 - 06.2021
Summer File Clerk
Martin Clearwater & Bell LLP
07.2019 - 08.2019
HS Diploma -
George Westinghouse