Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Desire' Kane

Desire' Kane

Summary

Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across company environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Recruitment Manager

Delt Services LLC
01.2020 - Current
  • Started a new full service recruitment program to meet the demands of Retail and Production departments during a 2 percent unemployment market in Denver
  • Placed a retention strategy to complement the recruitment program reducing turnover by 27%
  • Filled over 600 positions in 2019 with over 7500 applicants reviewed, all onboarded maintaining I-9's,completing background checks, obtaining required documentation before orientation, and scheduling for orientation
  • Coordinated 12 full scale Career Fairs, featuring On-Demand hiring
  • Interviewing 572 at those fairs in 2019
  • Organized reviews with managers, coaching through the process, and assembling total benefit and compensation packages for employees to review.Processed hires for 2 acquisitions in 2019
  • Maintained all departmental reporting to the c-suite, and developed recommendations based on reporting
  • Key in the administration of the Human Resources Department in compliance with all laws and regulatory compliance
  • Reason for leaving: I currently work here
  • I am Looking forward to refocusing my career back on Human Resources Management and want to make lasting connections in my community.
  • Fostered positive work environment through comprehensive employee relations program.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Collaborated with HR leadership regarding candidate salary determinations.

Recruiter/Human Resources Executive Assistant

Delt Services LLC
02.2018 - 12.2019
  • Updated and maintained employee attendance records.
  • Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Coordinated employee training programs to improve productivity and performance.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Created job descriptions on boards for vacant jobs.
  • Checked references for potential candidates.
  • Monitored and analyzed employee satisfaction survey results.

Human Resources Executive Assistant

Delt Services LLC
05.2017 - 01.2018
  • Aided staff with employee performance review paperwork and documentation.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Handled incoming and outgoing mail, email and faxes.
  • Filed paperwork and organized computer-based information.
  • Wrote reports, executive summaries and newsletters.
  • Coordinated events and worked on ad hoc projects.
  • Created and managed office systems to efficiently deal with documentation.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Screened personal and business calls and directed to appropriate party.

Manager, Human Resources Generalist

Honor Hospice
06.2016 - 09.2016
  • Honor, Created new Policy and Procedure Manual and Employee Manual, ensuring compliance with all applicable laws and Medicare and Medicaid Regulations
  • Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
  • Created organizational flow charts and career path reports to evaluate employee compensation information.
  • Increased Human Resource documentation compliance from 64% to 97%
  • Supported staff and management with Employee Relations, Benefits, Leave Administration, Development, Requisitions, hiring, Orientation, Workforce Management and Payroll
  • Developed a new hire orientation and on-boarding program to improve employee retention and engagement
  • Improved several tracking and recording procedures increasing accuracy and efficiency
  • Reason for leaving: Had to help my mom recover from pancreatitis at home
  • Manager Jenn Thompson 480-389-7736
  • Honor Hospice is no longer in business, it was sold to another Hospice in Denver.

Human Resources Shared Services Generalist

Envision Healthcare Corporation
07.2014 - 06.2016
  • On the implementation team for a new HR Shared Services Platform allowing for the support of over 33,000 employees for AMR, Evolution Heath, EmCare, Access2Care, as well as a few other subsidiaries of Envision Healthcare
  • Consulted on process improvement and work flow management for full cycle On-boarding experience, including hiring (approximately 150-300 processed per week), back grounds, drug screens, drafting of offer letters, document compliance, and I-9/E-Verify process
  • Work with Recruiters nationwide to ensure smooth on-boarding
  • Advise via phone, portal, case management and email nationally with HR Generalists and field staff concerning all HR related Business, including but not limited to: Employee Relations, Benefits, Leave Administration, Development, Requisitions, hiring, workforce management and Union questions/clarification
  • Ensured effortless integration of on-boarding, benefits administration and workforce planning through several acquisitions
  • Maintained Master hiring information for accurate data entry for all new hires (audits show hiring accuracy above 96%)

Office/Human Resources Manager

All States Cremation
10.2013 - 04.2014
  • Overhauled Health Insurance Benefit Plan, ensuring compliance with health care reform, saving the company $35,000.00 per year
  • Implemented new Human Resources Management processes including: progressive discipline, Workman's Comp, recruitment, personnel records, Drug Screening, management training, I-9 and OSHA compliance
  • Developed and implemented several new office systems and altered staffing models which enhanced accuracy, efficiency and operation of the customer care experience, while being cost effective
  • Supervised management staff, including employee engagement, scheduling, training, maintaining service levels and development
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Negotiated and executed contracts on behalf of department.

Business Office Coordinator

Sunrise Senior Living
06.2013 - 10.2013
  • Human Resources Management including: recruitment, posting and processing of all new hires, interviewing and background checks, training and education compliance, transfers, progressive discipline, terminations, personnel records, and processing of payroll
  • Trained and consulted management staff about Human Resources Management including coordination of implementation of policies and discipline
  • Facilitated all patient billing insuring all care plans are current and consistent with billing and regulatory compliance
  • Oversee financial operations including: analysis of financial reports, invoice approval, oversee local office lease, maintain and update contracts, maintain and resolve billing issues
  • Directly managed administrative staff, including scheduling, training, maintaining service levels and development
  • Reason for leaving: Better opportunity at All-States.

Business/HR Manager

Vitas Healthcare
07.2011 - 06.2013
  • Key player in the establishment of the new Greater Denver division of VITAS Innovative Hospice Care, the oldest and the largest hospice provider in the nation
  • Human Resources Management including: recruitment, posting and processing of all new hires, interviewing and background checks, training and education compliance, transfers, progressive discipline, terminations, personnel records, regulatory compliance and processing of payroll
  • Development and implementation of an office system to enhance the operation of the hospice, ensuring the best quality of care and a balance of cost effectiveness
  • Manage and supervise staff of 28 employees: 8 marketing and office personnel and 20 clinicians, on-call Administrator, coordinate volunteers and maintain volunteer files
  • Oversee financial operations including: analysis of financial reports, invoice approval, oversee local office lease, maintain and update contracts, process donations, maintain vendor relations, negotiate provider and vendor contracts, and resolve billing issues
  • Maintain Policy and Procedure Manuals
  • Drafted Greater Denver Safety Manual ensuring compliance and safety for staff
  • Reason for leaving: Went to work for my manager at a different location.

Human Resource Specialist/Office Manager

11.2009 - 07.2011
  • Enters patient information and coordinates team assignments for patient care
  • Ensures patient files and records are maintained in accordance with legal requirements, accreditation, and Hospice of Saint John policies and procedures
  • Created initial patient file audit process-increasing accuracy and quality control
  • Started Peer Recognition Program improving morale
  • Behavioral Standards Committee-developed Core Values plan collaborating with the employees and those on the committee with the goal of protecting and promoting a positive culture
  • Safety Committee-drafted a quick reference disaster plan chart to work in conjunction with the Disaster Manual as well as continued Safety planning for the Hospice
  • Health and Wellness Committee-promoting a holistic approach for wellness supporting employees and volunteers
  • Responsible for performing a variety of human resource support duties
  • Maintained the Human Resource database and all employee and volunteer records and files
  • Handled benefits processing-tracked and reported benefit information
  • Responsible for applicant processing/recruitment, Workman's Compensation and FMLA.
  • Established and maintained professional working relations with managers, applicants and employees through effective communication and coordination of services
  • Reason for leaving: Opportunity to start a new Hospice from scratch.

Education

BA - Philosophy

University of Colorado
12.2004

Skills

  • Advanced Arrangements
  • Advertising Techniques
  • Corporate Social Responsibility
  • Talent Acquisition Strategies
  • Forecast Employment Needs
  • Employee Engagement Strategies
  • Applicant Tracking Systems Proficient
  • Advising Department Managers
  • Train Employees
  • Organizational Policies
  • Benefits and Compensation Management
  • File and Records Management
  • Executive Recruiting
  • Project Management
  • Recruitment Strategies
  • Equal Opportunities Facilitation
  • Management of Personnel Resources
  • Microsoft Office

Certification

Professional in Human Resources (PHR)HR Certification Institute - HRCI60063208314101

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Recruitment Manager

Delt Services LLC
01.2020 - Current

Recruiter/Human Resources Executive Assistant

Delt Services LLC
02.2018 - 12.2019

Human Resources Executive Assistant

Delt Services LLC
05.2017 - 01.2018

Manager, Human Resources Generalist

Honor Hospice
06.2016 - 09.2016

Human Resources Shared Services Generalist

Envision Healthcare Corporation
07.2014 - 06.2016

Office/Human Resources Manager

All States Cremation
10.2013 - 04.2014

Business Office Coordinator

Sunrise Senior Living
06.2013 - 10.2013

Business/HR Manager

Vitas Healthcare
07.2011 - 06.2013

Human Resource Specialist/Office Manager

11.2009 - 07.2011

BA - Philosophy

University of Colorado

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Desire' Kane