Desire Young
Columbia,SC
Summary
Accuracy-driven and dedicated with top-notch time management skills and works with minimal oversight to manage office and field transportation operations. Strong understanding of compliance, safety and security concerns. Expert in ( vista). Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Transportation Coordinator position. Ready to help team achieve company goals. Structured Transportation Assistant with in-depth knowledge of transportation regulations, methods and practices. Offering over ten years of hands-on experience in loading and transporting materials. Analytical problem-solver with excellent administrative and team leadership skills. Accuracy-driven and dedicated with top-notch time management skills and works with minimal oversight to manage office and field transportation operations. Strong understanding of compliance, safety and security concerns. Expert in [Microsoft]. Talented Transportation Assistant adept at delivering administrative and logistical support to meet transportation department needs. Excellent communication and project management skills. Bringing over tens years of related field experience. Industrious transportation assistant committed to timely, accurate movement of all vehicle's and equipment and supplies. Documents and maintains shipment records, inspects and receives incoming materials and verifies purchase orders. Proficient in GSA, USA BANK, and Fleet Commander. Industrious transportation committed to timely, accurate movement of vehicles and equipment and supplies. Documents and maintains shipment records, inspects and receives incoming materials and verifies purchase orders. Proficient in Microsoft ware
Overview
16
16
years of professional experience
Work History
Transportation Assistant
VA Medical Center
07.2018 - Current
- Directed investigations to verify and resolve customer or shipper complaints.
- Oriented and trained new drivers on policies and procedures.
- Coordinated with warehouse workers on proper storage and distribution of products.
- Produced end-of-season reports to document strengths, weaknesses and recommendations.
- Reviewed and filed paperwork related to transportation schedules and costs.
- Used Microsoft edge to input, track and analyze data.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Coordinated dispatching of 136 vehicles and 43 VTS vehicles and 7 drivers to accomplish daily delivery requirements
- Promoted safe work practices to prevent incidents adhere to Fleet Management requirements
Advanced Medical Support Assistant
Ralph Johnson Veteran's Affairs Medical Center
06.2012 - 07.2018
- Mailed patient appointment letters.
- Maintained and obtained medical records.
- Verified and updated clinical records.
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
- Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Scheduled appointments for patients at VAMC. 50 customer per day
- Interviewed patients to verify and update clinical and demographic records.
- Used Microsoft to maintain and record patient data and generate reports.
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared treatment rooms for patient examinations by setting up medical equipment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Office Assistant
Navy Hospital MCAS
08.2007 - 09.2010
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Used Microsoft office to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered phone calls and messages for 12-physician in medical facility, scheduling appointments, and handling patient inquiries
Education
High School Diploma -
South Philadelphia High School
Philadelphia, PA06.1982
Skills
- Routing Plans
- Expense Tracking
- Production Coordination
- Cost Estimation
- Inventory Monitoring
- Transportation Schedules
- Recordkeeping Accuracy
- Transportation Contracts
- Knowledge/experience with Fleet Credit cards/vehicle operations
- Transportation Management Systems
- Coordination and Program Planning
- Knowledge of general accounting ext receivable,payable,disbursing
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
Timeline
Transportation Assistant
VA Medical Center
07.2018 - Current
Advanced Medical Support Assistant
Ralph Johnson Veteran's Affairs Medical Center
06.2012 - 07.2018
Medical Office Assistant
Navy Hospital MCAS
08.2007 - 09.2010
High School Diploma -
South Philadelphia High School