Desiree Alba

Efficient billing professional with 5+ years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.

• Verbal Communication, Highly Proficient, 09/01/20, Speaking clearly, correctly, and concisely
• Attention to Detail, Highly Proficient, 09/01/20, Identifying differences in materials, following instructions, and detecting details among distracting information
• Data Entry: Attention to Detail, Expert, 09/01/20, Maintaining data integrity by detecting errors
• Typing, Expert, 09/01/20, Transcribing text using a standard keyboard
• Work Motivation, Expert, 09/01/20, Level of motivation and discipline applied toward work
• Administrative Assistant/Receptionist, Highly Proficient, 09/01/20, Using basic scheduling and organizational skills in an office setting.
• Working with MS Word Documents, Highly Proficient, 09/01/20, Knowledge of various Microsoft Word features, functions, and techniques
• Following Directions, Expert, 09/01/20, Following multi-step instructions
• Numerical Reasoning Skills, Expert, 09/01/20, Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs
• Active Listening, Highly Proficient, 09/01/20, Actively listening and appropriately responding in conversations
• Memorization, Expert, 09/01/20, Committing product or merchandise information to memory and recalling it at a later time
• Cashier Skills, Expert, 09/01/20, Counting cash, processing transactions, following written procedures, and attending to details
• Filing & Organization, Highly Proficient, 09/01/20, Arranging and managing information or materials using a set of rules
• Dental Receptionist Skills, Highly Proficient, 09/01/20, Managing practitioner schedules and maintaining accurate patient records
• Data entry: Accuracy, Highly Proficient, 09/01/20, Entering data quickly and accurately
• Basic attention to detail, Highly Proficient, 09/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information
• Customer focus & orientation, Proficient, 09/01/21, Responding to customer situations with sensitivity
• Project timeline management, Proficient, 09/01/20, Prioritizing and allocating time to effectively achieve project deliverables
• Scheduling, Expert, 02/01/22, Cross-referencing agendas and itineraries to avoid scheduling conflicts
• Attention to detail, Highly Proficient, 09/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information
• Protecting patient privacy, Highly Proficient, 06/01/22, Understanding privacy rules and regulations associated with patient records