Desiree Alejos
Long Beach ,CA
Summary
Highly motivated college student with a strong passion for the medical field. Eager to gain hands on exposure and practical skills in a medical care setting. Demonstrates commitment to academic excellence and a keen interest in organizational and communication skills. I aim to create a positive and productive work environment by communicating with the team members and setting clear goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Exec Assistant
Crown Solutions
04.2020 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Shadowing Student
Dr.Taneja MD
06.2022 - 06.2022
- Shadowed Dr.Taneja conduct consultations with patients
- Observed the administration of Botox and filler injections
Lead key holder
Massage Envy
02.2021 - 05.2022
- Maintained and organized, welcoming lobby area to create a positive impression for visitors
- Resolved guest issues promptly, resulting in increased satisfaction ratings
- Trained new employees on front desk, procedures, contributing to a well prepared team
- Assisted guest with special request, ensuring a comfortable stay and positive feedback
Education
B.S. of Health Science -
CSULB
in Progress -
A.S.T. Of Biology
Skills
- Marketing
- Team collaboration
- Schedule and calendar management
- Communication
- Problem solving
Leadership Experience
Successfully led a team to exceed sale goals, all while supporting excellent
customer service satisfaction scores. As well as implementing new
procedures and technologies to improve efficiency and streamlined
operations.
Roles And Responsibilities
- Manage daily operations to improve efficiency and customer satisfaction
- Implemented strategies to boost sales and introduce new product displays on the sales floor
- Foster team cohesion by created complement boxes for anonymous feedback from both employees and clients
- Devoted time to staying updated on new products, gaining in-depth knowledge for effective pairing recommendations with the store
- Communicated with customers to provide advanced assistance and support beyond basic inquiries
Awards
- Dean’s list
- Top 3 sales for 3 months (memberships + products)
Certification
First Aid/CPR certification
Timeline
Shadowing Student
Dr.Taneja MD
06.2022 - 06.2022
Lead key holder
Massage Envy
02.2021 - 05.2022
Exec Assistant
Crown Solutions
04.2020 - Current
B.S. of Health Science -
CSULB
in Progress -
A.S.T. Of Biology
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