Desiree Arias
Antioch,CA
Summary
Self-motivated seasoned professional brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Occupational Health Injection Team Medical Assist.
Lawrence Livermore National Laboratory, LLNL
Livermore, CA
01.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed tools to improve disease surveillance with better screening and reporting options.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Care Giver
In Home Supportive Services
Pleasant Hill, CA
04.2006 - Current
- Develop patient care plans with doctors and registered nurses
- Create a safe and positive living situation for clients by communicating with the family and other staff about any concerns or challenges
- Maintain a clean and well-organized environment for client happiness and safety
- Examine and address lacerations, contusions and physical symptoms to assess and prioritize need for further attention
- Drive clients to shop for groceries, attend doctor appointments and run errands
- Direct patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength
- Provide detailed reports on all investigative activities
- Follow care plan and directions to administer medications.
Operations Manager
Pro2 Solutions
American Canyon, CA
02.2003 - 04.2006
- Cultivated and strengthened relationships with customers, vendors and internal stakeholders
- Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies
- Implemented policies and standard operating procedures and managed quality, customer service and logistics
- Resolved issues, including challenges regarding circuits, websites, vendors and telecoms
- Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making
- Contributed to development and evaluation of service level agreements that complied with established operational parameters
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control
- Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments
- Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies
- Reduced costly waste in manufacturing by identifying and eliminating overproduction
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Lease Term Account Manager
Wells Fargo Auto Finance
Walnut Creek, CA
11.2000 - 02.2004
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan
- Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports
- Performed daily maintenance of loan applicant database
- Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Education
Medical Assisting Certificate of Completion - Medical Assisting
Unitek College
South San Francisco, CA12.2021
Skills
- Conflict resolution abilities
- Alpha/Numerical Filing, Typing, Data Entry, Telephone Techniques & Other General Office Procedures
- Administrative Management
- Budget Development and Management
- Supplier Monitoring
- Project Management
- Records Organization and Management
- Inventory Management
- Logistics Oversight
- Resourceful and Analytical
- Quality Standards
- Information Confidentiality
- Patient Charting
- Phlebotomy
- HIPAA, OSHA, MSDS & Medical Ethics
- Professional & Compassionate Bed Side Manner
- Medical Terminology
- Instrument Knowledge & Sterilization
- Understands medical procedures
- Calm and level-headed under duress
Certification
First Aid
CPR/BLS
Timeline
Occupational Health Injection Team Medical Assist.
Lawrence Livermore National Laboratory, LLNL
01.2022 - Current
Care Giver
In Home Supportive Services
04.2006 - Current
Operations Manager
Pro2 Solutions
02.2003 - 04.2006
Lease Term Account Manager
Wells Fargo Auto Finance
11.2000 - 02.2004
Medical Assisting Certificate of Completion - Medical Assisting
Unitek College
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