Desiree Arnold
Moore,SC
Summary
Dedicated advocate for children and families offering years of counseling and crisis intervention expertise. Offering comprehensive background in social services, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Overview
8
8
years of professional experience
1
1
Certification
Work History
APS Investigator
DSS
03.2024 - Current
- Collaborate with multidisciplinary teams to develop comprehensive case plans for families in crisis.
- Contribute to a positive work environment by offering support to colleagues during challenging cases or situations.
- Improve interagency communication by collaborating closely with law enforcement, school personnel, healthcare providers, and community organizations.
- Manage high caseloads effectively, prioritizing tasks to meet strict deadlines and maintain compliance with state regulations.
- Testifiy in court proceedings as needed, providing accurate and detailed information on investigations conducted.
Senior Registered Behavior Technician
Quality Autism Care
04.2023 - 01.2024
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Learned specialized behavior approaches to implement behavioral strategies.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
CPS Investigator
Department Of Social Services (DSS)
07.2020 - 03.2023
- Provided ongoing support to families post-investigation, monitoring progress towards established goals and adjusting case plans as needed.
- Evaluated each situation objectively based on available evidence and used critical thinking skills to determine appropriate actions.
- Testified in court proceedings as needed, providing accurate and detailed information on investigations conducted.
- Adhered to all legal requirements throughout investigations while demonstrating knowledge of relevant laws and regulations.
- Promoted family stability by connecting clients to appropriate community resources such as housing assistance, mental health services, or substance abuse treatment programs.
- Improved interagency communication by collaborating closely with law enforcement, school personnel, healthcare providers, and community organizations.
- Conducted thorough assessments of child abuse and neglect allegations, ensuring child safety and wellbeing.
- Maintained confidentiality in accordance with agency policies while handling sensitive client information.
- Exercised sound judgment when making critical decisions regarding child safety under high-pressure circumstances.
- Participated actively in continuing education opportunities to stay current on best practices within child protective services field.
- Performed home visits regularly to monitor progress in the implementation of case plans and assess ongoing safety concerns.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Ensured timely completion of required paperwork for accurate reporting purposes and efficient case management processes.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Developed and implemented programs to support children's mental health and well-being.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
Direct Support Staff
LCSNDB
10.2016 - 07.2020
- Assisted clients with daily living tasks for increased autonomy and satisfaction.
- Guided clients in building essential life skills such as budgeting, cooking, cleaning, and self-care routines for increased self reliance.
- Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
- Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
- Enhanced client independence by implementing personalized support plans and monitoring progress.
Server
Chiefs Wings & Firewater
08.2016 - 03.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor's degree - Child and family studies
Converse College
05.2020
Associates - Science
Spartanburg Methodist College
Spartanburg, SC05.2014
Skills
- Customer Service
- Child protective services
- Case management
- Writing skills
- Restaurant experience
- Serving
- Customer service
- Negotiation
- Account management
- Social work
- Behavioral Therapy
- Intake Experience
- Autism Experience
- Applied Behavior Analysis
- Medication Administration
- Leadership
- Courtroom Testimony
- Teamwork and Cooperation
- Neglect and abandonment reporting
- Writing and verbal communication
- Substance Abuse Knowledge
- Mental health awareness
- Home visits
- Professional boundaries
- Family assessment
- Motivational Interviewing
- Multicultural Sensitivity
- Client Interviewing
Certification
- CPR/First Aid, 02/01/19, 02/01/21
- RBT Certification, 07/01/23, 07/01/24
Timeline
APS Investigator
DSS
03.2024 - Current
Senior Registered Behavior Technician
Quality Autism Care
04.2023 - 01.2024
CPS Investigator
Department Of Social Services (DSS)
07.2020 - 03.2023
Direct Support Staff
LCSNDB
10.2016 - 07.2020
Server
Chiefs Wings & Firewater
08.2016 - 03.2018
Bachelor's degree - Child and family studies
Converse College
Associates - Science
Spartanburg Methodist College
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