Desiree Baird
Gaithersburg,MD
Summary
Dedicated administrative professional with 14+ years experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Administrative Assistant (Part Time)
Medgar Evers College CUNY
Brooklyn, New York
06.2023 - 12.2024
- Provided clerical services in support of activities in the office for example; maintained the record and filing system, received correspondence, reviewed all letters and memorandums for the attention of the supervisor
- Attended to enquiries over the telephone or to the business callers and visitors
- Arranged interviews and making appointments on behalf of the Program Manager
- Prepared agenda for meetings, committees, and the transcript of minutes
- Received and recorded information to determine eligibility for student services
- Distributed registration letters and recording acceptance
- Assisted senior employees of the unit in a variety of simple administrative matters
Project Coordinator
Youth Training Employment Partnership Programme (YTEPP) Limited
Trinidad & Tobago
08.2012 - 12.2022
- Company Overview: Trinidad & Tobago
- Provided a high level of dedicated customer service to assigned Instructors and students to maintain a positive working relationship with the goal of expanding and creating new training programs
- Represented the organization and conducted assessments with key stakeholders within the community to develop suitable training programs and create opportunities for potential partnerships.
- Assisted in developing and presenting instructional training materials for Instructors and program participants
- Coached and instructed staff as needed
- Ensured health, safety practices and site standards are maintained as determined by the organization
- Supervised, monitored and supported internships including scheduling, timesheets, communication with internal and external staff
- Evaluated instructional materials to provide recommendations to improve instructional design
- Assisted in developing and delivering professional development training for Instructors
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Maintained database and spreadsheets with accurate information.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Responded to requests for information on materials to inquiring parties.
Education
Master's Degree - Logistics & Supply Chain Management
Australian Institute of Business (AIB)
01.2018
Bachelor's Degree - Business Administration
University of Hertfordshire
01.2014
Skills
- Customer service
- Problem-solving
- Data entry
- Project coordination
- Office administration
- Team coordination
- Administrative support
Timeline
Administrative Assistant (Part Time)
Medgar Evers College CUNY
06.2023 - 12.2024
Project Coordinator
Youth Training Employment Partnership Programme (YTEPP) Limited
08.2012 - 12.2022
Bachelor's Degree - Business Administration
University of Hertfordshire
Master's Degree - Logistics & Supply Chain Management
Australian Institute of Business (AIB)
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