Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

DESIREE BAKER

Bronx,NY

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Leake & Watts
Yonkers, NY
01.2021 - 07.2022
  • Reported and documented maintenance requests and scheduled appropriate services.
  • Developed individual treatment goals based on history and diagnosis.
  • Facilitated group and individual therapy in outpatient setting.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Utilized behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.

Social worker/ Family Advocate

Amy Trophy Pre School
Bronx, United States
01.2020 - 11.2021
  • Assess parents of the children
  • Help them create plans to reach their goals
  • Guide clients through crisis and unfortunate situations by providing resources
  • Create goals for the children with the parents
  • Assist with the development of clients
  • Keep monthly records of goals, and the process of the goals
  • Help families get certain Vouchers and services
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.
  • Collaborated with families to assist in growth, development and education to increase potential.
  • Identified available community resources and programs for families of disabled children.
  • Managed heavy caseload cases effectively through well-developed time management, organizational and task prioritization skills.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.
  • Completed home welfare checks to align with state and program guidelines.

Activity Director/ Activity Specialist

Sheltering Arms Children And Family Services
Bronx, NY
12.2018 - 01.2020
  • Plan and oversee recreational events
  • Create arts and crafts projects
  • Assist with developing social skills
  • Provide entertainment
  • Encourage Physical activity, such as games, singing and dancing
  • Perform assessments on residents to determine specific activities that are appropriate
  • Keep Organized calendar with dates of all trips, and events
  • Performed assessments on activity programs to determine what specific activities were suitable.
  • Designed wide variety of activities to stimulate interest, involvement and engagement of patients.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.

Lead Teacher/ Assistant Director

The Garvey School
Bronx, NY
09.2011 - 12.2018
  • Created weekly lesson plans based on core curriculum and graded homework daily
  • Planned educational trips and maintained a safe learning environment
  • Conducted parent teacher conferences with a minimum of 8 parents at a time
  • Recruited and trained new hires Scheduled and conducted tours for potential students
  • Create packages for new students, and new enrollments
  • Marinating all children’s files
  • Kept files up to date and in regulations of OCFS, and DOH
  • Kept parents up to date with all school news, fundraisers, trips and meetings
  • Made sure all staff folders were up to date and in regulations with OCFS and DOE
  • Conduct team meetings, to keep staff members up to date
  • Supervise all employees
  • Managing workflow
  • Reporting directly to HR
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Promoted physical, mental and social development using classroom games and activities.
  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Completed daily reports, meal count sheets and attendance logs.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Worked under direction of licensed teacher in and outside of classroom.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Organized and guided skills practice, research and memorization tasks for students.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Tutored students in reading, language arts and other subjects.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Assisted students with various needs from putting on coats to go outside to reviewing homework assignments.
  • Recorded grades for coursework and tests in online reporting system.
  • Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
  • Organized classroom library and art areas each day to keep classroom well-maintained.
  • Maximized receptive learning by educating students using hands-on instructional techniques.
  • Optimized learning plans and quantified student progress through test administration.
  • Offered complete instructional support for students unable to attend regular classes.
  • Maintained schedule of support services and attended class sessions.
  • Kept abreast of latest information on specific subjects and learning strategies.

Education

Bachelors of Science - Human Services

Monroe College
Bronx, NY
04.2022

Associate of Science - Human Services, Psychology

Monroe College
Bronx, NY
08.2020

Skills

  • COMPUTER SKILLS:
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Project Management
  • Administration and Reporting
  • Recruiting and Interviewing
  • Scheduling and Coordinating
  • Data Collation
  • Payroll Preparation
  • Communication

Timeline

Assistant Manager

Leake & Watts
01.2021 - 07.2022

Social worker/ Family Advocate

Amy Trophy Pre School
01.2020 - 11.2021

Activity Director/ Activity Specialist

Sheltering Arms Children And Family Services
12.2018 - 01.2020

Lead Teacher/ Assistant Director

The Garvey School
09.2011 - 12.2018

Bachelors of Science - Human Services

Monroe College

Associate of Science - Human Services, Psychology

Monroe College

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