Desiree Berdiago
Vallejo,CA
Summary
Equipped with strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Barista
707 Nutrition
2024.02 - Current
- Prepared protein shakes, caffeinated teas, dietary supplements, and protein bowls while utilizing my comprehensive health, wellness, and nutritional knowledge and services to connect and help customers achieve their nutritional goals
- Used POS system to accurately enter orders and process payments.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Promoted additional items with beverages, increasing store sales.
Barista
Starbucks
2023.01 - 2023.12
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Chick-fil-A Team Member
Chick-fil-A
2022.06 - 2022.12
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Science - Business Administration | Concentration in ACCY
Sacramento State University
Sacramento, CA06.2026
Associate of Science - Business Administration
Napa Valley College
Napa, CA05.2024
High School Diploma -
Alhambra High School
Martinez, CA05.2022
Skills
- Problem Solver
- Teamwork Skills
- Communication Skills
- Organized
- Great Adaptability
- Decision Making
- Active Listening and Speaking
- Leadership
- Critical Thinking
- Customer Service
- Flexibility and Creativity
- Interpersonal Skills
Timeline
Barista
707 Nutrition
2024.02 - Current
Barista
Starbucks
2023.01 - 2023.12
Chick-fil-A Team Member
Chick-fil-A
2022.06 - 2022.12
Bachelor of Science - Business Administration | Concentration in ACCY
Sacramento State University
Associate of Science - Business Administration
Napa Valley College
High School Diploma -
Alhambra High School
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