Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Best

Millville,NJ

Summary

Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

2
2
years of professional experience

Work History

Charge Licensed Practical Nurse

Complete Care Health Network
08.2023 - Current
  • Enhanced patient care by effectively assessing, planning, implementing, and evaluating individualized nursing interventions.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.
  • Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
  • Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
  • Collaborated with other healthcare professionals to provide quality patient care.
  • Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
  • Reduced medication errors by establishing stringent medication administration procedures.
  • Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.

Case Manager

Cumberland County Guidance Center
04.2023 - 08.2023
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

Wellness Nurse

New Standard Senior Living
10.2022 - 04.2023
  • Monitored and tracked patient vitals in Point Click Care to keep team informed of changing conditions.
  • Cared for wounds, provided treatments and assisted with procedures.
  • Administered medications via oral and intramuscular injections and monitored responses.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Collaborated with our Nurse Practitioner, Psychologist, Dentist, Physical and Occupational therapists to assess residents needs, plan and modify care and implement interventions.
  • Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
  • Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition.
  • Assisted with admissions, appointments, transfers and discharges.
  • Educated residents and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Documented accurate and complete patient information to address resident problems and expected outcomes.
  • Managed appointment calendar for scans, lab tests, and evaluations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for patients at 154 resident assisted living facility.

Staff Nurse

John Brooks Recovery Center
06.2022 - 09.2022
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Assessed physical, psychological, physiologic and cognitive status of patients.
  • Promoted patient independence by teaching self-care skills.
  • Managed elements of patient care from admission to discharge or transfer to other units.
  • Gathered patient health data through interviews and observation, documenting data in electronic records.
  • Identified learning needs of patients and families and responded with advocacy and health education.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Administered controlled narcotics.
  • Evaluated patient histories, complaints, and current symptoms.

Education

No Degree - Practical Nursing

Prism Career Institute
Pleasantville, NJ
09.2020

Skills

  • Patient Assessments
  • Intakes and Discharges
  • Multi-Tasking and Prioritization
  • Transcribing Orders
  • Workflow Coordination
  • Performance Improvement
  • Patient Triaging
  • Isolation Precautions
  • Verbal and written communication
  • Community health
  • Pediatric Care
  • Healthcare regulations
  • HIPAA Compliance
  • Coaching and Mentoring

Timeline

Charge Licensed Practical Nurse

Complete Care Health Network
08.2023 - Current

Case Manager

Cumberland County Guidance Center
04.2023 - 08.2023

Wellness Nurse

New Standard Senior Living
10.2022 - 04.2023

Staff Nurse

John Brooks Recovery Center
06.2022 - 09.2022

No Degree - Practical Nursing

Prism Career Institute
Desiree Best