Desiree Brozovsky
Kennesaw,USA
Summary
Diligent with solid background in managing high-volume cash transactions and maintaining accurate records. Proven ability to assist customers efficiently while ensuring secure and compliant handling of funds. Demonstrated expertise in problem-solving and attention to detail.
Overview
7
7
years of professional experience
Work History
Financial Aid Advisor
University of Phoenix - Apollo Group
09.1996 - 09.1998
- Communicated with prospective students to illustrate available financial aid opportunities.
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Maintained accurate records of all financial transactions related to student accounts, ensuring timely reconciliation during audits or reviews.
- Provided financial aid counseling to enrolled and prospective students.
Office Manager
Scott-Thaler & Associates
05.1995 - 09.1996
- Provided exceptional customer service when responding to inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and tracking supplies, stocking and shipment receiving.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Executed payroll for all office personnel.
Workers' Compensation Claims Adjuster
The Noetics Group / Foundation Health
05.1991 - 05.1995
- Maintained contact with claimants and attorneys to determine treatment status.
- Analyzed information gathered by investigation and prepared findings and recommendations.
- Directed claims negotiations and supported successful litigations for advanced issues.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Worked with private investigators and attorneys on preparation of evidence, witness statements, and other documentation in preparation for trial.
Education
Associate of Arts - General Studies
University of Phoenix
Fountain Valley, CA04.1998
General Studies - General Studies
Coastline Community College
Fountain Valley, CA04.1996
General Studies - General Studies
Saddleback College
Mission Viejo, CA04.1995
Skills
- Customer service
- Clerical skills
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Reliability
- Professionalism
- Documentation and filing
- Excellent communication
- Self motivation
Timeline
Financial Aid Advisor
University of Phoenix - Apollo Group
09.1996 - 09.1998
Office Manager
Scott-Thaler & Associates
05.1995 - 09.1996
Workers' Compensation Claims Adjuster
The Noetics Group / Foundation Health
05.1991 - 05.1995
Associate of Arts - General Studies
University of Phoenix
General Studies - General Studies
Coastline Community College
General Studies - General Studies
Saddleback College
Additional Positions Held
- ATM Bank Teller - Santa Ana Federal Credit Union (Santa Ana, CA)
- Restaurant Front Floor Manager - PoFolks (Anderson, SC)