Desiree Bryant
Virginia Beach,VA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Shift Manager
AAFES Exchange
05.2021 - Current
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Trained and mentored new employees to maximize team performance.
- Keep up with orders and inventory to meet customers demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
Store Manager
AAFES Exchange
11.2019 - 04.2021
- Managed up to 6-12 associates and handled scheduling, payroll, and training associates
- Worked directly with vendor and command
- Assist with remodeling of operations
- Lead retail part of Operation Allies Welcome.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue
Shift Manager
AAFES Exchange
08.2017 - 11.2019
- Manager of 20 associates and assisted store manager with schedules, trainings, customer service and receiving
- Keeping store cleaned and organized.
- Kept employees operating productively and working on task to meet business and customer needs
- Cooperated with coworkers to improve customer experience and manage storefront
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
Warehouse Worker
AAFES Exchange
09.2016 - 08.2017
- Worked with vendors with receiving and returns
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in stocking if needed.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Customer Service
AAFES Exchange
07.2015 - 08.2017
- Worked directly with customers, snack area, western union and provided excellent customer service.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Trained and mentored new sales representatives.
Education
Associates - Multimedia and Design
Kent State University
Kent, OH01.2014
Skills
- Time management
- Mentoring and Coaching
- Organization
- Microsoft word
- Excel
- Inventory Controls
- Relationship Building
- Schedule Management
- Opening and Closing Procedures
- Pushed towards Goals
- Merchandising
- Supply Ordering
Timeline
Shift Manager
AAFES Exchange
05.2021 - Current
Store Manager
AAFES Exchange
11.2019 - 04.2021
Shift Manager
AAFES Exchange
08.2017 - 11.2019
Warehouse Worker
AAFES Exchange
09.2016 - 08.2017
Customer Service
AAFES Exchange
07.2015 - 08.2017
Associates - Multimedia and Design
Kent State University