Desiree Buena
Bakersfield,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
PHM Supervisor RN
Kern Health Systems
10.2015 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Monitored workflow to improve employee time management and increase productivity.
- Educated staff on organizational mission and goals to help employees achieve success.
Admission RN
Gentiva Hospice
01.2014 - 09.2015
- Interacted professionally with families and provided empathetic support and professional guidance.
- Recorded incoming patients' vital signs and current medication details in electronic charts.
- Displayed functional familiarity with Medicare, Medicaid and private insurance coverage protocols.
- Directed patient admission and discharge tasks while managing patients and coordinating care.
- Assessed new patients' care plans and administered prescribed medications and treatments.
- Educated family members and caregivers on patient care instructions.
Home Health RN Case Manager
Adventist Home Health Bakersfield
12.2012 - 12.2013
- Educated patients and families on disease processes, medications and treatments.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Coordinated with other healthcare team members to support patient needs.
- Assessed patients' health status and developed individualized care plans to suit needs.
- Administered medications and treatments as prescribed by physicians.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Medical Surgical RN
Adventist Health Bakersfield
07.2011 - 12.2012
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, technicians, and unit clerks.
Education
Associate of Science - Nursing
Bakersfield College
Bakersfield, CA05.2011
Associate of Science - Biology
Bakersfield College
Bakersfield, CA05.2008
Skills
- Data Analytics
- Staff Management
- Operations Management
- Business Development
- Process Improvement
- Goal-Oriented
- Training and Mentoring
- Policy Enforcement
- Process Monitoring and Improvement
Certification
- Basic Life Support Training - 2023
- Commission for Case Manager Certification - 2020
- Registered Nurse License - 2011
Timeline
PHM Supervisor RN
Kern Health Systems
10.2015 - Current
Admission RN
Gentiva Hospice
01.2014 - 09.2015
Home Health RN Case Manager
Adventist Home Health Bakersfield
12.2012 - 12.2013
Medical Surgical RN
Adventist Health Bakersfield
07.2011 - 12.2012
Associate of Science - Nursing
Bakersfield College
Associate of Science - Biology
Bakersfield College
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