Hiking
Desiree Butler
Kalamazoo,MI
Summary
A dynamic professional who utilizes creativity, leadership, and teamwork to design and execute solutions that create customer value. Effective communicator with the ability to adjust and learn to convey value for both client and end users.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Remodeling Specialist
Anderson Merchandisers, LLC
Kalamazoo, MI
06.2024 - Current
- Coordinated with other departments to ensure efficient workflow processes.
- Conducted regular meetings with staff to review progress and address any concerns.
- Analyzed customer needs and recommended appropriate products or services.
- Provided technical support for customers in resolving complex issues.
- Participated in ongoing training and compliance activities.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained positive working relationship with fellow staff and management.
- Set specific goals for projects to measure progress and evaluate end results.
Assembler I
Stryker (Medical)
Portage, MI
12.2022 - 05.2023
- Assembled components with minimal supervision, exceeding expected project milestones
- Disassembled, reassembled, and corrected changeover
- Obtained appropriate tooling and fixtures for each assembly job
- Followed outlined specifications to implement assembly plans
- Conducted quality assurance inspections on finished components and identified issues
- Checked the position and alignment of each component to prevent errors and minimize materials waste
- Compare parts to stock lists and material parameters to check compliance and identify non-conforming parts
- Put hazardous materials in properly marked containers to avoid injuries or contamination
- Tested electrical controls and components on lines to identify conformance issues
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Perform minor repairs on defective parts or products during the assembly process.
- Test assembled products for accuracy and functionality prior to final packaging.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
Assembler
Stryker (Instruments)
04.2022 - 05.2023
- Assembled components with minimal supervision, exceeding expected project milestones
- Disassembled, reassembled, and corrected changeover
- Obtained appropriate tooling and fixtures for each assembly job
- Followed outlined specifications to implement assembly plans
- Conducted quality assurance inspections on finished components and identified issues
- Checked the position and alignment of each component to prevent errors and minimize materials waste
- Compare parts to stock lists and material parameters to check compliance and identify non-conforming parts
- Put hazardous materials in adequately marked containers to avoid injuries or contamination
- Tested electrical controls and components on lines to identify conformance issues
Sales/ Marketing Associate
Belmonte & Co
08.2022 - 11.2022
- Job insists on approaching customers and introducing new products while directing them to the kiosk to potentially seal a deal
- Meeting with the team to create ways to close deals better and gain the trust of potential customers
Manufacturing Associate
Pactive Evergreen
12.2021 - 08.2022
- Job insists of loading and unloading machines
- Inspected finished products for quality and adherence to customer specifications
- Made sure that products were produced on time and are of good quality
- Examined incoming materials and compared to documentation for accuracy and quality
Retail Sales Associate
Bath & Body Works
Portage, MI
09.2021 - 12.2021
- Kept informed about new products arriving at the store on a regular basis.
- Handled customer complaints in a professional manner.
- Operated point-of-sale systems accurately to process payments from customers.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Assisted customers with finding the right product for their needs.
- Completed transactions in an efficient manner while providing excellent customer service.
- Organized displays to attract customers and promote sales.
- Offered suggestions for additional items that may be of interest to customers.
- Processed returned merchandise according to company policies.
- Provided product information and answered customer questions.
- Greeted customers upon entering the store and provided assistance.
- Promoted special offers and discounts to encourage additional purchases.
- Demonstrated knowledge of store products and services.
- Inspected purchased items for defects before handing them over to customers.
- Stocked shelves with merchandise according to company standards.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Created price tags and merchandise signs for new items.
- Initiated friendly conversation with customers to determine level of assistance required.
Package Handler
FedEx
06.2021 - 09.2021
- Assembled, sealed and loaded packages into correct trucks
- Used hand-held scanners and physical logs to accurately track item movements
- Removed jams and unblocked conveyor system to maintain flow of goods
- Followed verbal and written instructions to properly move and ship products
Machine Operator
Mann & Hummel
Kalamazoo, MI
06.2019 - 09.2019
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Collaborate with other departments when necessary for successful completion of projects.
- Monitor the feed and speed of machines during the machining process.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Comply with company policies regarding quality control procedures.
- Unload finished products from machines onto conveyors or other transport systems.
- Keep detailed reports of maintenance activities performed on machinery.
- Troubleshoot malfunctions in equipment or processes.
- Performed regular maintenance on machines to ensure optimal performance.
- Set up and operate machine tools to produce precision parts and instruments.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Adjusted machine settings according to production requirements.
- Load raw materials into machines according to specified measurements.
- Inspect finished workpieces to ensure conformance with specifications.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Record production information such as quantities produced and materials used on daily logs.
Housekeeping Room Attendant
Holiday Inn
Kalamazoo, MI
04.2018 - 07.2018
- Ensured compliance with health regulations regarding sanitation procedures.
- Assisted in laundry operations when needed by sorting linens and loading machines.
- Provided guests with information on hotel services and room features.
- Inspected all assigned rooms upon completion of cleaning duties.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Participated in regular training sessions related to hospitality industry trends and best practices.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
- Responded promptly to requests from guests and other departments.
- Organized storage areas for efficient access to materials and supplies.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Communicated effectively with team members about daily assignments and task progress.
- Replaced dirty linens with clean items according to established standards of quality control.
- Followed safety procedures when using chemical cleaners and power equipment.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
Education
IT Support Professional - Information Technology
Merit America
Online10-2024
High School Diploma -
Penn Foster
02-2017
Skills
- Punctual
- Adaptable
- Effective Communicator
- Strong time-management skills
- Sale Trends
- Verbal and written communications
- Team Player
- Customer service & Rapport
- Shipping and Receiving
- Skilled in managing multiple tasks with frequently changing priorities
- Continuously projects a positive attitude and seeks opportunities to help team members
- Motivated & learns quickly in fast-paced, high-volume environments
- Supply Management
- Quality Assurance
- Customer Relations
- Attention to Detail
- Relationship Building
- Teamwork and Collaboration
- Task Prioritization
- Analytical Thinking
- Professionalism
- Continuous Improvement
- Problem-solving abilities
- Idea Development and Brainstorming
- Guest Relations
- Cash Handling
- File Organization
- Customer Service
- Office Organization
- Conflict Management
- Scheduling
- Researching skills
- Email and telephone decorum
Languages
- English
References
- Talil (502) 641-2610
- Desmond Johnson (313) 505-7919
Certification
- IFPO (Protection Officer) Obtained 2017
- Real Estate Course Obtained 2023
- Life, Accident & Health Combo course finish 2024
Affiliations
- Volunteered work at Helps on the Way: giving out food, clothes.
- Helping the homeless on a daily with anything I can give.
- Working on expanding my business (LLC)
- Reading and coming up with new ways on how to help teens and young adults achieve their dreams
as well as how to start. - Attended Rotary Club to help find ways to serve and help my community.
- Tending to my mini garden of lavender, basil, moonflowers, chamomile and more.
- Exploring Trails
Interests
Singing
Painting
Volunteering
Timeline
Project Remodeling Specialist
Anderson Merchandisers, LLC
06.2024 - Current
Assembler I
Stryker (Medical)
12.2022 - 05.2023
Sales/ Marketing Associate
Belmonte & Co
08.2022 - 11.2022
Assembler
Stryker (Instruments)
04.2022 - 05.2023
Manufacturing Associate
Pactive Evergreen
12.2021 - 08.2022
Retail Sales Associate
Bath & Body Works
09.2021 - 12.2021
Package Handler
FedEx
06.2021 - 09.2021
Machine Operator
Mann & Hummel
06.2019 - 09.2019
Housekeeping Room Attendant
Holiday Inn
04.2018 - 07.2018
IT Support Professional - Information Technology
Merit America
High School Diploma -
Penn Foster
- IFPO (Protection Officer) Obtained 2017
- Real Estate Course Obtained 2023
- Life, Accident & Health Combo course finish 2024
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