Summary
Overview
Work History
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Hi, I’m

Desiree Carnessali

Warren,OH
Desiree Carnessali

Summary

Dynamic and dedicated professional with a strong work ethic, honed at Arby's, where I enhanced customer satisfaction through exceptional service. A quick learner, I effectively managed high-volume transactions while fostering team collaboration. Proficient in cash handling and committed to delivering outstanding customer experiences, I consistently contributed to store success.

Overview

28
years of professional experience

Work History

Arby's

Front End Cashier
06.2023 - 06.2023

Job overview

  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Approached every question or concern with calm and level-headed approach.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
  • Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Promoted special offers or loyalty programs to increase sales revenue and encourage repeat business from customers.
  • Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
  • Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
  • Collaborated with team members to ensure seamless store operations during busy periods.
  • Assisted management in monitoring inventory levels near the registers, alerting them to any potential shortages or discrepancies.
  • Enhanced customer checkout experience by efficiently processing transactions and providing friendly service.
  • Collaborated with team members to implement promotional displays, boosting interest in featured products.
  • Facilitated sale of store loyalty cards, increasing customer engagement and repeat visits.
  • Improved store cleanliness and safety with regular sanitation of cashier area and aisles.
  • Restocked shelves to maintain well-organized and appealing store environment.
  • Managed cash drawer with accuracy, ensuring all transactions were accounted for at end of day.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.

Jack in the Box

Head Fry Cook
03.2013 - 09.2013

Job overview

  • Mentored junior team members on best practices in both frying techniques and overall kitchen operations, promoting a culture of excellence and continuous improvement.
  • Developed strong working relationships with suppliers, ensuring timely delivery of fresh ingredients for daily operations.
  • Enhanced workplace safety by maintaining clean floors and ensuring appropriate use of personal protective equipment among staff members.
  • Trained new fry cooks on proper techniques and safety protocols, contributing to an overall improvement in team performance.
  • Collaborated with fellow cooks for seamless coordination during high-volume shifts, resulting in reduced wait times for customers.
  • Improved kitchen efficiency by streamlining fry station processes and procedures.
  • Ensured consistent food quality through precise temperature monitoring and adherence to recipe guidelines.
  • Increased speed of service by efficiently managing multiple orders simultaneously while adhering to strict quality standards.
  • Conducted regular equipment maintenance checks to prevent breakdowns and ensure optimal functionality during busy shifts.
  • Demonstrated strong leadership skills by effectively assigning tasks, providing regular feedback, and maintaining open communication channels among team members.
  • Worked closely with management to review performance metrics and identify areas for improvement, leading to increased productivity and quality control.
  • Consistently met or exceeded company food safety guidelines through diligent adherence to sanitation practices for both ingredients and equipment.
  • Provided exceptional customer service through prompt order completion and attention to special requests, resulting in positive feedback from patrons.
  • Maintained a clean and organized work area, resulting in reduced cross-contamination risks and increased productivity.
  • Contributed to menu development by suggesting innovative fried dishes, enhancing customer satisfaction and increasing sales revenue.
  • Managed inventory levels of frying supplies, leading to minimized waste and lowered food costs.
  • Assisted with other stations as needed, demonstrating versatility and teamwork within the kitchen environment.
  • Proactively addressed potential bottlenecks during meal rushes by adjusting staffing levels or reallocating resources as necessary.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Communicated closely with servers to fully understand special orders for customers.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Marinated food items according to provided instructions and recipes.
  • Stayed informed of daily menu to help coordinate cooking times.
  • Read food order slips or received verbal instructions to properly prepare and cook food.
  • Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items.
  • Upheld health and safety standards by maintaining clean equipment and workspaces.
  • Monitored and responded to machine alarms.
  • Documented production activities, incidents and any notable concerns in daily logs.
  • Stored food in designated containers and storage areas to prevent spoilage and ready items for shipment or further processing.
  • Moved completed products to designated storage areas to protect from spoilage.

Salie Mae

Janitorial Worker
04.2013 - 05.2013

Job overview

  • Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
  • Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
  • Dusted surfaces, ledges, fixtures and furniture.
  • Sanitized break area kitchen counters, tables and sinks.
  • Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
  • Kept building spaces premises clean inside and outside.
  • Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
  • Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
  • Upheld company standards for cleanliness in all areas through proactive identification and resolution of potential problem spots.
  • Ensured a welcoming environment for guests by keeping entranceways clear of debris, snow removal where applicable, or washing windows as needed.
  • Demonstrated adaptability and flexibility by accommodating special requests or changing priorities as needed to meet facility needs.
  • Fostered positive working relationships with co-workers, supervisors, and building occupants through effective communication and collaboration.
  • Promoted energy efficiency by turning off lights and equipment when not in use during routine cleaning tasks.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Moved furniture for cleaning and set up for special events.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

San Marcos Truck Stop

Cashier Assistant
07.2012 - 08.2012

Job overview

  • Met customer needs through polite, friendly and attentive service.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked with other associates to support cashiers and management needs.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Bagged items securely to minimize breakages and reduce losses.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Collaborated with team members to maintain a positive work environment and boost employee morale.
  • Retrieved items for customers and verified prices.
  • Answered questions about store policies and addressed customer concerns.
  • Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
  • Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
  • Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
  • Replenished shelves regularly to meet customer demand and maximise sales.
  • Streamlined payment processes by proficiently utilizing point-of-sale systems, cash registers, scanners, calculators, and other equipment as required.
  • Contributed to increased sales by offering relevant product suggestions during checkout interactions.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Managed lines effectively by directing customers to open registers or assisting them with self-checkout machines as needed.
  • Maintained accurate cash drawer through careful cash handling and reconciliation processes.
  • Reduced transaction errors by attentively scanning items and entering data.
  • Promoted store specials and loyalty programs to customers, enhancing sales and repeat business.
  • Enhanced customer checkout experience by providing efficient and accurate transaction processing.
  • Ensured compliance with health and safety regulations, creating safe shopping environment.
  • Streamlined transaction times with effective cash handling and scanning techniques.
  • Increased store loyalty by engaging customers with friendly and helpful service.
  • Maintained clean and organized checkout area, contributing to positive shopping environment.
  • Conducted price checks for customers, facilitating smooth shopping experience.
  • Improved team morale, leading by example and supporting coworkers during peak hours.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.

Fazzolis

Frontline Cook
02.2012 - 07.2012

Job overview

  • Enhanced customer satisfaction by efficiently preparing high-quality meals in a fast-paced kitchen environment.
  • Meticulously followed health and safety guidelines, contributing to a clean and sanitary kitchen workspace.
  • Exhibited strong multitasking abilities by simultaneously managing multiple orders during peak service hours.
  • Proactively communicated with front-of-house staff to ensure accurate order delivery and prompt resolution of issues.
  • Reduced food preparation time while maintaining quality through effective mise en place organization.
  • Maintained consistent flavor profiles and presentation standards, ensuring positive guest experiences.
  • Assisted with training new hires on kitchen procedures, safety protocols, and recipe execution.
  • Supported inventory management by keeping track of ingredient usage and timely reporting low stock levels.
  • Cultivated a positive work atmosphere among the kitchen team, fostering collaboration during high-pressure situations.
  • Managed proper storage of perishable ingredients according to established guidelines, minimizing spoilage risks.
  • Ensured consistency across batch production by following standardized recipes and portion control guidelines.
  • Upheld restaurant''s reputation for quality cuisine through strict adherence to company policies, procedures, and culinary standards.
  • Continuously improved culinary skills through ongoing practice, research, and professional development opportunities.
  • Demonstrated flexibility in adapting to changes in menu offerings or daily specials as required by management or availability of ingredients.
  • Increased efficiency in the kitchen through regular maintenance and cleaning of cooking equipment.
  • Streamlined cooking processes for increased productivity and reduced food waste.
  • Mastered diverse menu items, adapting to the specific needs of customers with dietary restrictions or allergies.
  • Collaborated with team members to accurately fulfill complex orders within tight timeframes.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Plated and presented all dishes to match established restaurant standards.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Monitored food quality and presentation to maintain high standards.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Verified proper portion sizes to consistently attain high food quality standards.

Liberty Tax

Tax Preparer
11.2011 - 05.2012

Job overview

  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Assessed client tax situations to determine best filing options.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Researched complex tax issues utilizing online resources and professional tax software.
  • Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
  • Collaborated with colleagues to share best practices and improve overall team performance.
  • Provided exceptional customer service, resulting in high client retention and satisfaction rates.
  • Maintained up-to-date knowledge of tax regulations and legislation, ensuring compliance in all prepared returns.

H Moving and Storage, Apple Movers

Packer Associate
03.2009 - 10.2011

Job overview

  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
  • Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.
  • Maintained clean and safe work environment, adhering to company safety regulations and policies.
  • Collaborated with team members to ensure timely completion of daily packing tasks.
  • Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
  • Operated various types of equipment, including pallet jacks and hand trucks, to move items efficiently around the warehouse.
  • Selected appropriate packaging materials based on product specifications, ensuring optimal protection during transit.
  • Contributed to warehouse organization by keeping packing area tidy and free from clutter.
  • Exceeded daily productivity goals consistently through effective time management and prioritization skills.
  • Trained new Packer Associates on proper techniques and protocols within the workplace, fostering a collaborative environment for continued growth.
  • Communicated effectively with supervisors regarding any issues or concerns related to the packing process.
  • Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
  • Assisted in inventory management by conducting regular stock checks and reporting discrepancies.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Inspected products before packaging to prevent shipping defective and damaged goods to customers.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Packed, weighed and shipped items per customer specifications.
  • Operated tape machines, scales and label printers to package items correctly.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Loaded merchandise into specific packages most suited for product dimensions.
  • Organized items on racks, shelves and bins to maintain established order.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Assisted with quality and production process improvements to support new packaging initiatives.
  • Managed job performance of warehouse personnel to encourage steady and productive workflow.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Assembled boxes, cartons and containers to package items.
  • Placed items into bags, boxes or other containers.
  • Sorted and stacked finished items.
  • Loaded and unloaded items from production line.
  • Utilized adhesive labels and other materials to package items.
  • Inspected items for defects and damage.
  • Weighed packaged items to calculate total weight.
  • Labeled containers, container tags or products.
  • Re-packaged damaged or incorrectly packaged items.
  • Cleaned and maintained production area and equipment.
  • Secured items for storage or shipment.
  • Recorded product, packaging and order information on specified forms.
  • Sealed containers and packages with glue, tape or other materials.
  • Packaged fragile items with cushioning material.
  • Monitored packaging machinery to make needed adjustments.
  • Monitored inventory levels to report on shortages or excess.

Stagecoach Inn And Suites

Housekeeping and Laundry Attendant
01.2007 - 05.2007

Job overview

  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
  • Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Played an integral role in maintaining a positive reputation for the hotel property, resulting from consistently well-maintained and clean accommodations.
  • Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
  • Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
  • Delivered exceptional customer service experiences through prompt response to guests'' requests or concerns related to housekeeping matters.
  • Elevated guest satisfaction rates through exceptional care for their items during laundry service, ensuring proper handling and storage of delicate garments.
  • Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
  • Upheld strict confidentiality regarding sensitive information encountered during the course of duty, including guest personal belongings left unattended in their rooms.
  • Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
  • Consistently met high-performance expectations set forth by management while maintaining exceptional levels of professionalism under pressure situations.
  • Optimized workflow efficiency by proactively identifying maintenance issues in guest rooms and reporting them promptly to management.
  • Increased guest satisfaction scores with meticulous attention to detail in room preparation and presentation.
  • Supported hotel sustainability efforts through responsible waste disposal and recycling initiatives as part of daily duties.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Responded to requests from patrons for linens and toiletries.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Sorted, laundered and put away various laundry items.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Handled requests for extra linens, toiletries and other supplies.
  • Changed bed linens and collected soiled linens for cleaning.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Polished fixtures to achieve professional shine and appearance.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Albion Grocery

Baker's Assistant
08.2006 - 08.2006

Job overview

  • Complied with health and safety codes to protect staff and customers.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Operated cash registers and processed payments accurately.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Produced consistently high-quality baked goods for customers.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Cleaned and maintained kitchen equipment and oven.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Followed food safety standards when handling ingredients.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Prepared dough for variety of pastries, cakes and breads.

Cashier Customer Service

711
03.2006 - 08.2006

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked flexible hours across night, weekend, and holiday shifts.

Garfieldmanor

Painting and Makeready
05.2006 - 07.2006

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Shell Station

Cashier Assistant
02.2006 - 06.2006

Job overview

  • Met customer needs through polite, friendly and attentive service.

Cefco Stores

Cashier
10.2005 - 12.2005

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Enhanced shopping experience, provided product information and location assistance.
  • Reduced processing errors by meticulously following transaction procedures.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

JD's Restaurant & Pizza

Waitress Trainee
09.2005 - 10.2005

Job overview

  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
  • Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
  • Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
  • Participated in regular training sessions to stay up-to-date on menu offerings, specials, and industry best practices.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Al's Relocation

Furniture Packer and Household Goods
04.2004 - 08.2005

Job overview

  • Enhanced customer experience by providing professional consultation on proper packing materials and methods for fragile or valuable items.
  • Provided excellent customer service by addressing concerns promptly and professionally.
  • Provided exceptional customer service as the primary point of contact for clients throughout the entire moving process, addressing inquiries, concerns, or special requests promptly and professionally.
  • Improved load capacity utilization by strategically organizing packed furniture in the truck, minimizing unused space.
  • Exceeded performance metrics consistently by maintaining a high level of attention to detail when packaging fragile items.
  • Ensured customer satisfaction by carefully handling delicate items and preventing damage during transit.
  • Streamlined workflow processes, enabling faster turnaround times for packing assignments while still ensuring quality control.
  • Minimized returns due to damages by thoroughly inspecting each piece of furniture before it was packed, identifying potential issues beforehand.
  • Maintained a safe work environment by adhering to safety guidelines during the packing and loading process.
  • Reduced shipping costs for clients by optimizing packing material usage without compromising protection levels for their belongings during transportation.
  • Adhered to specific client instructions regarding the handling or assembly/disassembly of certain pieces of furniture during the move-out/move-in process.
  • Collaborated with team members to efficiently pack and prepare large shipments of furniture for transport.
  • Increased overall packing efficiency by implementing a streamlined process for furniture disassembly and wrapping.
  • Managed workload effectively under tight deadlines without sacrificing quality or accuracy in packing procedures.
  • Maintained a clean and organized work area, ensuring all tools and supplies were readily accessible for increased efficiency.
  • Supported the sales team by providing accurate assessments of required packing materials and estimating labor hours for potential clients upon request.
  • Contributed to timely deliveries through proficient navigation skills while operating company vehicles transporting packed furniture.
  • Assisted colleagues in other departments as needed, contributing to an efficient and cohesive team environment within the company.
  • Supported the warehouse inventory management system by accurately logging item details and locations after packing tasks were completed.
  • Reduced packing time and increased productivity through effective communication with team members during high-pressure situations.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Managed warehouse operations and verified proper shipment procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Strapped items down over protective padding to secure throughout transportation.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Moved furniture and boxes using utility dolly and truck ramp.

Food Lion

Cashier
04.2004 - 04.2004

Safeway

Cashier
02.2004 - 03.2004

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Mickey's Convenience Stores

Asst. Manager
08.2002 - 11.2003

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Enhanced team productivity by streamlining operational processes.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Jesters

Waitress Trainee
05.2003 - 07.2003

Job overview

  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Addressed customer inquiries and concerns swiftly, showcasing strong problem-solving skills.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Rocky's

Packer Associate
03.2001 - 12.2002

Job overview

  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
  • Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.
  • Collaborated with team members to ensure timely completion of daily packing tasks.
  • Maintained clean and safe work environment, adhering to company safety regulations and policies.
  • Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
  • Operated various types of equipment, including pallet jacks and hand trucks, to move items efficiently around the warehouse.
  • Selected appropriate packaging materials based on product specifications, ensuring optimal protection during transit.
  • Contributed to warehouse organization by keeping packing area tidy and free from clutter.
  • Exceeded daily productivity goals consistently through effective time management and prioritization skills.
  • Trained new Packer Associates on proper techniques and protocols within the workplace, fostering a collaborative environment for continued growth.
  • Communicated effectively with supervisors regarding any issues or concerns related to the packing process.
  • Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Inspected products before packaging to prevent shipping defective and damaged goods to customers.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Packed, weighed and shipped items per customer specifications.
  • Operated tape machines, scales and label printers to package items correctly.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Loaded merchandise into specific packages most suited for product dimensions.
  • Organized items on racks, shelves and bins to maintain established order.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Assisted with quality and production process improvements to support new packaging initiatives.
  • Managed job performance of warehouse personnel to encourage steady and productive workflow.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Assembled boxes, cartons and containers to package items.
  • Placed items into bags, boxes or other containers.
  • Sorted and stacked finished items.
  • Loaded and unloaded items from production line.
  • Utilized adhesive labels and other materials to package items.
  • Inspected items for defects and damage.
  • Weighed packaged items to calculate total weight.
  • Labeled containers, container tags or products.
  • Cleaned and maintained production area and equipment.
  • Secured items for storage or shipment.
  • Operated shrink wrap, banding and other wrapping machines.
  • Recorded product, packaging and order information on specified forms.
  • Sealed containers and packages with glue, tape or other materials.
  • Packaged fragile items with cushioning material.
  • Counted items to verify accuracy of orders.
  • Monitored packaging machinery to make needed adjustments.
  • Adjusted machine settings to accommodate different items and packaging materials.
  • Monitored inventory levels to report on shortages or excess.

Roger Ward North American

Packer
03.2001 - 09.2001

Job overview

  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
  • Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
  • Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
  • Assisted in inventory management, conducting regular counts and reporting discrepancies.
  • Reduced waste by implementing sustainable packing practices, contributing to environmental goals.
  • Improved team morale by fostering positive and supportive working environment.
  • Adapted to various packing requirements for different products, maintaining high versatility.
  • Ensured cleanliness and organization of packing area, adhering to safety standards.
  • Reduced packaging time, carefully selecting and using appropriate tools and methods.
  • Improved packing efficiency with streamlined processes, reducing packing time substantially.
  • Addressed customer inquiries and concerns, resolving issues related to shipments and packaging.
  • Streamlined packing area for better workflow, leading to smoother packing process.
  • Placed items into bags, boxes or other containers.
  • Inspected items for defects and damage.
  • Assembled boxes, cartons and containers to package items.
  • Cleaned and maintained production area and equipment.
  • Counted items to verify accuracy of orders.
  • Sorted and stacked finished items.
  • Labeled containers, container tags or products.
  • Sealed containers and packages with glue, tape or other materials.
  • Weighed packaged items to calculate total weight.
  • Operated shrink wrap, banding and other wrapping machines.
  • Recorded product, packaging and order information on specified forms.
  • Packaged fragile items with cushioning material.
  • Utilized adhesive labels and other materials to package items.

Burger King

Sandwich Artist
04.1999 - 07.1999

Job overview

  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Wendy's

Front Register
10.1998 - 02.1999

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Texaco

Cashier
11.1997 - 06.1998

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Reduced processing errors by meticulously following transaction procedures.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Pizza Hut

Waitress
11.1995 - 12.1996

Job overview

  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Whataburger

Food Expeditor
12.1995 - 12.1995

Job overview

  • Trained new expeditors and food runners according to company policies and standards.
  • Assisted preparation of food plates, overseeing quality, and appearance.
  • Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
  • Increased order accuracy through effective communication between front-of-house and back-of-house teams.
  • Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.

Education

Executive Secretarial
Dallas Tx

Diploma from Administrative Assistant

University Overview

10 key

Philosophy

Typing

Tri State Business
Erie, PA

Associate Of Applied Science from Dental Assisting

University Overview

Foundations of dental assisting

Anatomy of the head and neck

Dental terminology

Infection control and safety

In dentistry

Foundations



Dental radiography

Dental radiography lab

Dental patient assessment care

Dental materials lab

Carree development


Central Texas College
Killeen, TX

GED
05.1997

Skills

  • Quick learner
  • Strong work ethic
  • Excellent customer service
  • Patience and empathy
  • Customer service
  • Team player attitude
  • Punctual

Timeline

Front End Cashier

Arby's
06.2023 - 06.2023

Janitorial Worker

Salie Mae
04.2013 - 05.2013

Head Fry Cook

Jack in the Box
03.2013 - 09.2013

Cashier Assistant

San Marcos Truck Stop
07.2012 - 08.2012

Frontline Cook

Fazzolis
02.2012 - 07.2012

Tax Preparer

Liberty Tax
11.2011 - 05.2012

Packer Associate

H Moving and Storage, Apple Movers
03.2009 - 10.2011

Housekeeping and Laundry Attendant

Stagecoach Inn And Suites
01.2007 - 05.2007

Baker's Assistant

Albion Grocery
08.2006 - 08.2006

Painting and Makeready

Garfieldmanor
05.2006 - 07.2006

711

Cashier Customer Service
03.2006 - 08.2006

Cashier Assistant

Shell Station
02.2006 - 06.2006

Cashier

Cefco Stores
10.2005 - 12.2005

Waitress Trainee

JD's Restaurant & Pizza
09.2005 - 10.2005

Furniture Packer and Household Goods

Al's Relocation
04.2004 - 08.2005

Cashier

Food Lion
04.2004 - 04.2004

Cashier

Safeway
02.2004 - 03.2004

Waitress Trainee

Jesters
05.2003 - 07.2003

Asst. Manager

Mickey's Convenience Stores
08.2002 - 11.2003

Packer Associate

Rocky's
03.2001 - 12.2002

Packer

Roger Ward North American
03.2001 - 09.2001

Sandwich Artist

Burger King
04.1999 - 07.1999

Front Register

Wendy's
10.1998 - 02.1999

Cashier

Texaco
11.1997 - 06.1998

Food Expeditor

Whataburger
12.1995 - 12.1995

Waitress

Pizza Hut
11.1995 - 12.1996

Executive Secretarial

Diploma from Administrative Assistant

Tri State Business

Associate Of Applied Science from Dental Assisting

Central Texas College

GED
Availability
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-Site

Important To Me

Career advancementCompany CultureFlexible work hoursPersonal development programsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave

Software

Google

Outlook

Facebook

Pos

Microsoft office

Data base management

Linkedln

Exel

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

English
Full Professional