Work Preference
Summary
Overview
Work History
Education
Skills
Color's of Christmas (Senior Worship Project 2019!
References
Websites
Affiliations
Timeline
Open To Work
Hi, I’m

Desiree Hattaway

Manager
Papillion,NE
Desiree Hattaway

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Attractions Cast MemberStage Manager Technical Design Stage Technician Resident ManagerKey Holder

Work Type

Full TimePart Time

Location Preference

On-Site
Location: Papillion, NE, US
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureTeam Building / Company RetreatsFlexible work hoursHealthcare benefits401k match

Summary

Dynamic professional with over 5 years at Walt Disney World, excelling in safety protocols and guest assistance. Proven expertise in lighting design and audio mixing, ensuring seamless event execution. Recognized for exceptional teamwork and problem-solving skills, consistently delivering outstanding performances in high-pressure environments. Outgoing manager elevating guest expectations by offering world-class service while promoting exciting amusement events and attractions. Offering proven guest service and cash handling experience in fast-paced environment to facilitate fun activities and food and beverage support. Performs shift requirements in adherence to rules and safety procedures.

Overview

9
years of professional experience

Work History

Nebraska Christian College
Papillion, NE

Stage Manager Technical Design
08.2019 - 12.2020

Job overview

  • Coordinated rehearsals and performances to enhance operational efficiency.
  • Oversaw backstage activities, ensuring smooth workflows during events.
  • Designed and executed innovative lighting concepts with precise diagrams.
  • Operated soundboard during live events, achieving optimal audio quality.

Christ community Church
Omaha, NE

Stage Technician
01.2019 - 12.2020

Job overview

  • Set up and dismantled stage equipment for worship services and events.
  • Maintained audio-visual equipment to ensure optimal functionality during productions.
  • Assisted with lighting design and operation for live performances.
  • Implemented safety protocols for rigging and equipment handling. .
  • Operated spotlights and dimmer boards to control onstage lighting according to directives.

Express Clothing Store
Grenta , Nebraska

Floor lead manager
07.2026 - Current

Job overview

  • Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
  • Coordinated daily floor restocks and merchandise resets to drive sales and product promotion.
  • Prepared and submitted daily, weekly and monthly performance reports to inform upper management.
  • Collaborated with other departments to drive successful completion of assigned tasks.
  • Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.
  • Assisted supervisor with feedback for employee performance evaluations.
  • Developed and implemented strategies to improve customer service and increase sales.
  • Maintained clean and organized store environment to cultivate pleasant shopping experiences.
  • Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
  • Upheld proper visual merchandising standards on retail floor and windows.
  • Developed and maintained relationships with vendors and suppliers to achieve favorable pricing and delivery times.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.

SKECHERS Retail
Grenta , Nebraska

Key Holder
01.2026 - 04.2026

Job overview

  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

Omaha Henry Doorly Zoo
Omaha , Nebraska

Guest Services Staff Member
05.2026 - 07.2026

Job overview

  • Answered customer telephone calls promptly and appropriately handled needs.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Utilized variety of organizational and communication skills to drive guest satisfaction.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Provided accurate information regarding local attractions, restaurants and activities.
  • Maintained high level of professionalism and discretion when dealing with guests.

Walt Disney World Attractions
Orlando, Florida

Attractions Cast Member
05.2021 - 10.2025

Job overview

  • Completed land training for Star Wars Galaxy's Edge, specializing in Smuggler's Run and Rise of the Resistance over 3.5 years.
  • Delivered crucial safety information to patrons and checked machinery before starting rides.
  • Monitored ride queues, enforced safety protocols, and provided assistance to guests.
  • Now at guest flow team
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Calvary Shadow Lake Church
Papillion, NE

Stage Technician Resident
01.2017 - 01.2019

Job overview

  • Established audio and lighting systems for weekly worship services.
  • Operated sound mixing console during live events to ensure optimal quality.
  • Troubleshot technical issues during performances, minimizing disruptions.
  • Conducted maintenance checks on stage equipment prior to each event for reliability.
  • Trained new technicians on operation of technical equipment used in productions.

Education

Nebraska Christian College

Worship Art Media and Design from Stage management for tech
12-2019

University Overview

I also graduated with most improved student and with a sport award.

  • Thesis or Dissertation Title:
  • 3.5 GPA
  • Scholarship Recipient
  • Participated in the (list the event, workshop, or seminar, etc. here)
  • Workshops and Seminars Attended: We met with worship leaders in Chicago, we also volunteered in winter jam. We also got to lead ministry in in chicago with there High school ministry. I also helped with teaching martial arts to younger students and adults. I also got to encourage my instructor to do a women's self defense Seminar. We also did 6 hours of exams, every 6 months. I also have in the past helped take care of horses, most I have ever taken care of by myself is 16 horses.

Skills

Load-in and out coordination

  • Audio-visual setup
  • Spotlight operation
  • Wireless microphone operation
  • Set construction and teardown
  • Lighting design and creativity
  • Team building
  • Wanting to learn pyro
  • Workplace safety
  • Drawer balancing
  • Returns processing
  • Product restocking
  • Loyalty program promotion
  • Credit and cash transactions
  • POS system proficiency
  • Upselling strategies
  • Promotions implementation
  • Product recovery
  • Order packing
  • Cashier team support
  • Friendly and outgoing
  • Store cleaning
  • Recovery management
  • Financial reporting
  • Promotional awareness
  • POS system operation
  • Merchandise restocking
  • Line management
  • Payment processing
  • Professional appearance

Color's of Christmas (Senior Worship Project 2019!

Color's of Christmas (Senior Worship Project 2019!

Colors of Christmas 2019, https://www.youtube.com/watch?v=1uXocmYe9TQ&t=978s, Built whole Stage and light design and tech for this project. I was the technical Stage Manager and creative designs. We had roughly two week's to put everything together.

References

References
  • Laura Wood, Mentor, Wood-laura30@gmail.com, 4078892138
  • Emery Mcclendon II, Karate Instructor, kb9jdt@yahoo.com, 2066029299
  • Jesse Krause, Lighting and Media Teacher, 425-501-8305
  • John Chilcote, Music and Tech Class teacher, 6149893919

Websites

Affiliations

Affiliations
  • Karate (I helped run Kids class). Help started a women's seminar for self defense. (Form Hapkido.)
  • Horse back riding english (Show jumping).
  • I did church ministries residencies with my degree up to 4 years of experience.

Timeline

Floor lead manager
Express Clothing Store
07.2026 - Current
Guest Services Staff Member
Omaha Henry Doorly Zoo
05.2026 - 07.2026
Key Holder
SKECHERS Retail
01.2026 - 04.2026
Attractions Cast Member
Walt Disney World Attractions
05.2021 - 10.2025
Stage Manager Technical Design
Nebraska Christian College
08.2019 - 12.2020
Stage Technician
Christ community Church
01.2019 - 12.2020
Stage Technician Resident
Calvary Shadow Lake Church
01.2017 - 01.2019
Nebraska Christian College
Worship Art Media and Design from Stage management for tech

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Desiree HattawayManager