Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Desiree Cooper

Rock Springs,WY

Summary

Dynamic and results-driven professional with extensive experience in fast-paced food service environments, including Burger King. Proven track record in service excellence and effective team engagement, ensuring adherence to food safety standards. Skilled in cash handling and inventory control, consistently enhancing customer satisfaction through exceptional service and operational efficiency.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any role.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
04.2025 - 06.2025
  • Collaborated with team members to streamline operations during peak hours.
  • Adapted quickly to changing priorities and customer demands in fast-paced environment.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Cook

Taco Bell
06.2024 - 08.2024
  • Prepared food items according to standardized recipes, ensuring consistency and quality.
  • Maintained cleanliness and organization of kitchen area in compliance with health and safety regulations.
  • Operated kitchen equipment efficiently, including grills, fryers, and ovens, while following safety protocols.
  • Collaborated with team members to ensure timely service during peak hours while maintaining product quality.

Housekeeper

Rawlins Rehabilitation And Wellness Center
04.2024 - 06.2024
  • Maintained cleanliness and hygiene standards in resident rooms and common areas.
  • Performed laundry services, ensuring proper sorting and handling of linens and personal items.
  • Assisted in inventory management of cleaning supplies, reporting shortages as needed.
  • Followed safety protocols to ensure a safe environment for residents and staff.

Crew Member

Subway
09.2023 - 03.2024
  • Prepared and assembled sandwiches according to customer specifications.
  • Maintained cleanliness and organization of workstations and dining area.
  • Assisted customers with menu selections and provided excellent service.
  • Operated cash register and handled transactions accurately.
  • Followed food safety protocols to ensure quality standards were met.
  • Participated in training sessions to enhance product knowledge and service skills.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Shift Leader

Burger King
06.2023 - 08.2023
  • Supervised daily operations to ensure compliance with company standards and procedures.
  • Trained new team members on food safety protocols and customer service techniques.
  • Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
  • Assisted in resolving customer complaints to enhance overall satisfaction and loyalty.

Education

High School Diploma -

Alma Senior High School
Alma, MI
05-2023

Skills

  • Effective team engagement
  • Service excellence
  • Food safety standards adherence
  • Cash handling proficiency
  • Order management
  • Proficient in kitchen equipment use
  • Sanitation procedures
  • Organizational time strategies
  • Skilled in prioritizing concurrent responsibilities
  • Menu guidance
  • Inventory control
  • Quality assurance protocols
  • Sanitation practices oversight

Accomplishments

  • Made employee of the month by being proficient in the workplace and helping in all position.
  • Achieved my goal of becoming management by having experience in the work place and helping other coworkers.
  • Supervised team of 5-7 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Learned how to count the safe and put all the numbers into the computer.

Languages

English
Full Professional

Timeline

Crew Member

McDonald's
04.2025 - 06.2025

Cook

Taco Bell
06.2024 - 08.2024

Housekeeper

Rawlins Rehabilitation And Wellness Center
04.2024 - 06.2024

Crew Member

Subway
09.2023 - 03.2024

Shift Leader

Burger King
06.2023 - 08.2023

High School Diploma -

Alma Senior High School