Desiree Cordova
Albuquerque,NM
Summary
Results-driven Supply Chain Analyst with expertise in data analysis, supply chain optimization, and vendor management. Proven ability to enhance processes and support organizational strategies through effective communication and problem-solving.
Overview
9
9
years of professional experience
Work History
Supply Chain Analyst
Pnm Resources Inc.
Albuquerque, New Mexico
02.2025 - Current
- Conducted in-depth analyses of supply chain functions, including fleet and warehouse operations, to support decision-making.
- Recommended enhancements to supply chain processes, improving effectiveness and efficiency.
- Compiled detailed reports with complex data for supply chain audits, aiding management reviews.
- Supported implementation of new systems and procedures, aligning operations with organizational strategies.
- Communicated updates on policies and procedures, ensuring documentation accuracy and compliance.
- Analyzed complex information and generated reports for supply chain and audit departments.
- Coordinated vehicle maintenance and inspections to ensure compliance.
- Collaborated with vendors for vehicle procurement and repairs.
- Implemented safety procedures for drivers and vehicle usage.
Purchaser
Santa Monica Seafood Company
Albuquerque, NM
05.2022 - 01.2024
- Negotiated supplier agreements and optimized transportation routes to identify cost-saving opportunities.
- Forecasted customer demands to ensure adequate inventory levels for sales needs.
- Communicated daily with sales on new SKUs, market trends, and vendor updates to align inventory with sales needs.
- Processed purchase orders, followed up on unconfirmed orders, and managed order life cycles.
- Managed item and vendor setup for over 250 SKUs of fresh and frozen seafood.
- Organized and communicated updates on shortages, delays, price differences, and product availability to streamline order management.
Sales Analyst
Labatt Food Service
Albuquerque, NM
09.2018 - 08.2022
- Collected and analyzed large data sets on inventory levels, supplier performance, and delivery times to identify trends and issues.
- Updated contract pricing during implementation of new accounts to ensure competitive positioning.
- Conducted analyses, created graphs, charts, and reports for prospective accounts.
- Maintained communication with buyers and vendors to secure special pricing, enhancing product offerings.
- Streamlined customer information collection by customizing order guides and assisting with system development.
- Trained new customers on inventory systems, facilitating smoother onboarding as liaison between sales teams and clients.
Customer Service Logistics Specialist
Tyson Foods
Tolleson, Arizona
11.2021 - 05.2022
- Served as primary contact for Tyson Foods supply chain and external customers throughout order to cash cycle.
- Strengthened relationships with external customers through regular communication and site visits.
- Utilized SAP order management system to process orders and ensure compliance for assigned accounts.
- Identified cost-effective supply chain efficiencies to enhance customer service and resolve issues creatively.
- Prepared inventory graphs and managed order writing activities to optimize stock levels.
- Reconciled exception orders and analyzed data to forecast customer inventory requirements.
- Expanded relationships with key contacts, fostering long-term collaboration.
- Executed administrative duties related to customer relationship management efficiently.
Assistant Manager
Enterprise
Albuquerque, NM
12.2016 - 08.2018
- Managed daily operations and ensured adherence to company policies.
- Supervised daily operations, including shift scheduling and duty assignments, to ensure smooth workflow.
- Coordinated staff schedules to enhance service efficiency and coverage.
- Trained new employees on service standards and operational procedures.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved customer inquiries and issues to maintain satisfaction and loyalty.
- Assisted in inventory management and supply ordering processes.
- Maintained up-to-date knowledge of company products and services.
Education
Bachelor of Arts - English And Mass Communication
University of New Mexico
Albuquerque, NM12-2014
Skills
- Supply chain optimization
- Supply chain analytics
- Inventory management
- Vendor management
- Data analysis
- Customer relationship management
Timeline
Supply Chain Analyst
Pnm Resources Inc.
02.2025 - Current
Purchaser
Santa Monica Seafood Company
05.2022 - 01.2024
Customer Service Logistics Specialist
Tyson Foods
11.2021 - 05.2022
Sales Analyst
Labatt Food Service
09.2018 - 08.2022
Assistant Manager
Enterprise
12.2016 - 08.2018
Bachelor of Arts - English And Mass Communication
University of New Mexico