Desiree Cosmano
Plainfield,IL
Summary
Driven professional with a proven track record at GymQuest and Magnum Insurance, excelling in team collaboration and practice scheduling. Demonstrated ability to enhance team performance and exceed sales goals through effective training and customer service. Skilled in motivating athletes and clients alike, leveraging emergency response and alumni relations expertise to achieve results.
Overview
13
13
years of professional experience
Work History
Cheerleading Coach
GymQuest
09.2022 - 12.2024
- Observed cheerleaders during events and practices to determine needs for individual or team improvement.
- Paid specific attention to each individual team member to deliver constructive criticism balanced with praise.
- Prepared cheerleaders for games and competitions with rigorous practice schedule.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Prepared athletes for special competitions and tournaments.
Insurance Agent
Legacy Insurance Agency
03.2019 - 03.2021
- Calculated premiums and established payment methods for sales.
- Finalized sales and collected necessary deposits.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Sales Agent
Magnum Insurance
05.2012 - 11.2018
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explained features and advantages of Insurance products or services to promote sales.
- Set and achieved company defined sales goals.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Educated clients on insurance policies and procedures.
Education
High School Diploma -
School of The Art Institute of Chicago
Chicago, ILSkills
- Team Collaboration
- Emergency Response
- Practice scheduling
- Alumni relations
- Team motivation
Languages
Spanish
Native or Bilingual
Software
Salesforce
Quotepro
Microsoft Excel
Adobe programs
Timeline
Cheerleading Coach
GymQuest
09.2022 - 12.2024
Insurance Agent
Legacy Insurance Agency
03.2019 - 03.2021
Sales Agent
Magnum Insurance
05.2012 - 11.2018
High School Diploma -
School of The Art Institute of Chicago
Workforce Gap
Family manager
- Managed school,sporting,and appointment scheduling for 3 children under age 13.
- Oversaw remote schooling for one child (age 10), adapting weekly to changing requirements and working one on one to identify needs and stay focused and organized.
- Multitasked a majority of different tasks, emotions, and responsibilities.
- Highly adaptable, active listener, answered questions, learned along the way.
Workforce Gap
Family manager
- Managed school,sporting,and appointment scheduling for 3 children under age 13.
- Oversaw remote schooling for one child (age 10), adapting weekly to changing requirements and working one on one to identify needs and stay focused and organized.
- Multitasked a majority of different tasks, emotions, and responsibilities.
- Highly adaptable, active listener, answered questions, learned along the way.