Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Desiree Davis

Athens,GA

Summary

Dedicated Case Manager with a solid background in social work, specializing in assistance for at-risk populations. Demonstrated proficiency in crisis intervention, care coordination, and advocacy, successfully managing extensive caseloads. Notable accomplishments include implementing personalized care strategies that significantly improve client outcomes. Seeking to transition to a Court Coordinator role to enhance judicial fairness and operational efficiency.

Overview

10
10
years of professional experience

Work History

Court Case Manager

Alcovy Circuit Court
Covington, GA
11.2023 - Current
  • Facilitated transportation services for clients lacking reliable access.
  • Created personalized care plans based on client and family input.
  • Directed referrals to appropriate health care providers and community resources.
  • Guided clients through applications for government benefits like Medicaid and Social Security Disability Insurance.
  • Worked with service providers to maintain continuity of care.
  • Engaged in interdisciplinary team meetings to review treatment options.
  • Instructed clients on mental health awareness, medication management, and self-care methods.
  • Participated in professional development activities related to case management best practices.
  • Provided crisis intervention support for clients in emergency situations.
  • Educated clients and their families about their rights and available community resources.
  • Provided referrals to appropriate medical, mental health, and social services.
  • Identified barriers to client success and developed strategies to overcome them.
  • Assisted clients in setting realistic goals and developing action plans.
  • Utilized case management software and databases for efficient information tracking.

Behavioral Health Case Manager

ViewPoint Health
Covington, Georgia
12.2020 - 10.2023
  • Delivered community-based case management and psychosocial rehabilitation services for individuals with mental health diagnoses.
  • Maintained accurate documentation of all client activities in accordance with state regulations.
  • Coordinated referrals to other community-based programs such as housing or employment services.
  • Developed individual service plans that addressed specific needs of each client served.
  • Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
  • Collaborated with community agencies and families to support individual recovery efforts.
  • Completed daily electronic documentation to maintain accurate patient records.
  • Provided crisis intervention services to individuals requiring immediate assistance.
  • Facilitated group therapy sessions to enhance clients' social skills and foster support networks.
  • Coordinated with healthcare professionals to ensure comprehensive care for patients.

School Based Community Behavioral Specialist

Chris 180
Atlanta, Georgia
07.2019 - 03.2020
  • Coached students in developing adaptive coping skills to manage stressors in their lives.
  • Attended professional development workshops related to behavioral health topics.
  • Conducted assessments of student's behavior, academic performance, and social skills.
  • Maintained accurate records of all client contacts including session notes, assessments.
  • Provided crisis intervention services when needed to ensure safety of staff and students.
  • Developed and implemented behavior plans to address challenging behaviors in children with disabilities.
  • Developed referral networks for community resources available for behavioral health services.
  • Investigated complaints from parents and guardians regarding student discipline issues.
  • Utilized positive reinforcement strategies such as verbal praise and reward systems to increase desired behaviors.
  • Collaborated with teachers, parents, administrators and other professionals to design interventions that improve student outcomes.
  • Educated parents about the importance of monitoring their child's behaviors at home.
  • Participated in multi-disciplinary team meetings to discuss progress and plan future actions.
  • Assisted in the development of IEPs for each student by providing input on goals related to behavior management.
  • Worked with families to develop home programs that support treatment objectives.
  • Created lesson plans focused on teaching appropriate social interactions among peers.
  • Monitored progress of students using data collection methods and documented results in a timely manner.
  • Worked directly with students and discussed behavioral goals and implementation of behavior intervention programs.
  • Maintained detailed case notes and documentation in compliance with ethical standards.
  • Monitored and recorded client progress towards behavioral goals.
  • Participated in ongoing professional development to stay current with best practices.
  • Designed and delivered personalized learning for each student and advocated for student inclusion and success in general education environments.

Social Service Tech

Advantage Behavioral Health
Athens, Georgia
08.2018 - 07.2019
  • Ensured compliance with local, state and federal regulations pertaining to social services programs.
  • Assisted clients with completing and submitting applications for social services programs.
  • Cultivated relationships with external partners who could provide additional support for clients' needs.
  • Prepared reports summarizing client services provided and outcomes of interventions.
  • Monitored caseloads to ensure that all cases are being worked efficiently and effectively.
  • Developed individualized plans of care for each assigned client based on their unique needs.
  • Maintained accurate records of client interactions, including case notes and assessments.
  • Organized events aimed at raising awareness about poverty alleviation initiatives in the community.
  • Assessed situations involving child abuse or neglect, making appropriate recommendations when necessary.
  • Coordinated referrals between different departments within the agency or outside organizations.
  • Participated in team meetings with other professionals involved in providing social services.
  • Provided crisis intervention services during times of emergency or distress.
  • Facilitated group meetings for clients to discuss issues related to social service delivery.
  • Coordinated specific psychosocial resources to meet members' identified needs.
  • Advocated for clients' best interest in school settings, at juvenile court, and in other systems that interfaced with client and family.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
  • Made referrals to utilize community resources for resident's needs.
  • Monitored client progress and updated case files accordingly.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.

Undergraduate Internship

Family Counseling Center
Forsyth, Georgia
01.2016 - 08.2016
  • Prepared reports summarizing project progress and results for management review.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Helped maintain applicant tracking systems and recruiting metrics.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Maintained positive working relationship with fellow staff and management.
  • Maintained accurate records of all activities performed throughout internship period.

Residential Specialist

Rainbow Children's Home
Dahlonega, Georgia
12.2015 - 07.2016
  • Provided emotional support to residents dealing with various issues.
  • Adhered to HIPAA requirements regarding confidentiality of medical information.
  • Ensured compliance with all applicable laws, regulations, policies and procedures governing residential facilities.
  • Assisted in developing and implementing individual service plans for residents.
  • Conducted crisis intervention when needed.
  • Encouraged positive behaviors through reward systems.
  • Collaborated with other staff members to ensure quality of care was provided to all residents.
  • Supervised medication administration according to doctor's orders.
  • Coordinated transportation for appointments or outings for residents.
  • Maintained accurate records of resident activities, behavior, and progress.
  • Taught independent living skills such as budgeting, cooking, job seeking.
  • Participated in weekly case reviews and team meetings.
  • Monitored resident safety and well-being on a 24 and 7 basis.
  • Developed relationships with family members and outside agencies involved in the care of the residents.
  • Provided direct care to residents, including personal hygiene and daily living skills.
  • Facilitated group meetings with residents to discuss goals and challenges.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Documented and filed patient health reports and charts.
  • Prepared patients for self-management and decision-making responsibilities.

Education

Master of Social Work - Social Work

Chamberlain College of Nursing
05-2026

Bachelor of Science - Psychology, Leadership

University of North Georgia
Dahlonega, Ga
01.2018

Skills

  • Case management and discharge planning
  • Crisis intervention and relapse prevention
  • Team collaboration and behavioral interventions
  • Psychosocial rehabilitation strategies
  • Mental health expertise
  • Anger management techniques
  • Self-care and emotional health strategies
  • Substance abuse treatment
  • Documentation and written communication
  • Active listening
  • Problem-solving
  • Multitasking and organization

Volunteer Experience

  • Women Ministry Group: supporting and empowering women in their spiritual, emotional, and practical lives. It provides a space for women to connect with one another, study the Bible, pray, and receive encouragement and guidance
  • Prevent Child Abuse : Raise awareness on child abuse and provide knowledge of preventative measures., Host Darkness to Light Trainings., Backpack for buddies school program, Charity events to raise money towards certain causes.
  • Turn it up Ministries: Group Leader, Counselor, Advised fourth and fifth graders provides emotional and spiritual support to children within a church setting, helping them navigate life's challenges through a faith-based lens

References

References available upon request.

Timeline

Court Case Manager

Alcovy Circuit Court
11.2023 - Current

Behavioral Health Case Manager

ViewPoint Health
12.2020 - 10.2023

School Based Community Behavioral Specialist

Chris 180
07.2019 - 03.2020

Social Service Tech

Advantage Behavioral Health
08.2018 - 07.2019

Undergraduate Internship

Family Counseling Center
01.2016 - 08.2016

Residential Specialist

Rainbow Children's Home
12.2015 - 07.2016

Master of Social Work - Social Work

Chamberlain College of Nursing

Bachelor of Science - Psychology, Leadership

University of North Georgia

Similar Profiles

CREATE PROFILE