Desiree Delrosario
Detroit,MI
Summary
Proactive and goal-oriented professional with a strong focus on time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to utilizing these qualities to drive team success and contribute meaningfully to organizational growth.
Overview
12
12
years of professional experience
Work History
Operation/Computer Data Entry Operator
Human I-t
08.2024 - Current
- Completed data entry tasks with accuracy and efficiency.
- Verified data files prior to entry to maintain high data accuracy.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent duplication or data degradation.
- Conducted audits of existing data entry processes.
- Responded to customer requests for products, services, and company information.
- Conducted security audits to identify vulnerabilities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Manager
Boston Market
02.2024 - 06.2024
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted with hiring, training and mentoring new staff members.
Material Handler
Autokiniton
10.2022 - 01.2024
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Used hand-held scanners and physical logs to accurately track item movements.
- Attached identifying tags to containers to mark with identifying shipping information.
- Helped train new employees in safe practices and warehouse procedures.
- Operated machining equipment safely with team of operators.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Maintained counts and lifts, shifts, and stocks materials and parts.
Picker and Packer
Universal Logistics Holdings Inc.
02.2022 - 11.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Sorted and organized items in designated areas for easy access.
- Scanned and verified UPC codes for all products to aid in identification.
- Worked fast to meet assigned daily picking quotas.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Kept work areas neat, clean and free from debris.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Monitored inventory levels to report on shortages or excess.
Assembly Operator
FCA Chrysler Automobiles
09.2018 - 03.2020
- Assembled components with minimal supervision, exceeding expected project milestones.
- Operated production machinery safely to reduce workplace accidents.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Assembled [Type] components by examining connections for correct fit and fastening parts and subassemblies.
- Used air-powered hand tools to position and secure parts into specified openings.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled parts correctly according to specifications, reducing quality issues.
- Followed safety protocols to maintain safe working environment.
- Troubleshot and resolved mechanical issues that occurred during assembly.
- Carried out preventative maintenance, keeping tools and machinery functional.
- Trained new assembly personnel on proper use of equipment.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
Venue Manager
Forte Belanger
07.2016 - 09.2019
- Assisted with public relations by participating in community events, which helped to draw in new business and patrons.
- Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Supervised events from start to finish using effective crowd control methods.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Trained and guided team members to maintain high productivity and performance metrics.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maintained accurate notes of changes and requests for each event and ascertained allocation.
Retail Manager
VIP WEAR
05.2014 - 01.2017
- Completed daily paperwork and computer entry of sales data as established by management.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exhibited excellent people skills during interaction with employees and customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained and developed new employees for ease of transition into team.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Sales Representative
ADT
07.2012 - 11.2013
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Trained new employees on customer service, money handling and organizing strategies.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Kept detailed records of daily activities through online customer database.
- Built diverse and consistent sales portfolio.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Contributed to event marketing, sales and brand promotion.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Informed customers of promotions to increase sales productivity and volume.
Education
Skills
- Computer literacy
- Communication skills
- Customer service
- Leadership
- Physical examinations
- Microsoft excel
- Time management
- Restaurant experience
- Management Experience
- Supervising Experience
- Materials Handling Experience
- Materials Management
- Sales Experience
- Sales Management
- Deadline-oriented
- Quality Control Procedures
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Operation/Computer Data Entry Operator
Human I-t
08.2024 - Current
Manager
Boston Market
02.2024 - 06.2024
Material Handler
Autokiniton
10.2022 - 01.2024
Picker and Packer
Universal Logistics Holdings Inc.
02.2022 - 11.2022
Assembly Operator
FCA Chrysler Automobiles
09.2018 - 03.2020
Venue Manager
Forte Belanger
07.2016 - 09.2019
Retail Manager
VIP WEAR
05.2014 - 01.2017
Sales Representative
ADT
07.2012 - 11.2013
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