Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Diaz

Pomona,CA

Summary

Content & Social Media Manager and Barista Trainer with extensive experience in content strategy development, social media management, and team training. Successfully boosted brand awareness and mitigated crisis situations, while streamlining content sourcing. Strong skills in creative direction, copywriting, and photo/video editing, offering a proactive approach to advancing brand presence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Content & Social Media Manager

Hapaworld
06.2021 - Current
  • Developed a comprehensive content library, streamlining the process of sourcing materials for future campaigns.
  • Coordinated with PR team in managing crisis situations on social media platforms effectively mitigating potential reputational damage.
  • Boosted brand awareness by developing and implementing targeted content strategies across various social media platforms.
  • Trained new team members in social media strategy and best practices, ensuring consistent brand messaging across all channels.

Barista Trainer

Starbucks
04.2019 - 06.2023
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.

Education

Associate of Science - Audio Arts

Mt San Antonio College
Walnut, CA
06.2023

Skills

  • Content Strategy Development
  • Content scheduling
  • Copywriting and editing
  • Creative Direction
  • Photo and Video Editing
  • Excellent Multitasking
  • Content Creation
  • Social Media Management

Timeline

Content & Social Media Manager

Hapaworld
06.2021 - Current

Barista Trainer

Starbucks
04.2019 - 06.2023

Associate of Science - Audio Arts

Mt San Antonio College
Desiree Diaz