Desiree Diaz
Inglewood,CA
Summary
Medical Assistant with extensive experience at Doctors Healthcare System, skilled in medical records management and patient intake procedures. Proven ability to enhance clinic efficiency and patient satisfaction through effective appointment scheduling and empathetic client communication. Adept at performing diagnostic tests and maintaining HIPAA compliance, ensuring optimal patient care and safety.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Conscientious Healthcare professional offering over a year of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
1
1
Certification
Work History
Medical Assistant
Doctors Healthcare System
10.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Medical Assistant
CALIFORNIA HEALING ARTS COLLEGE
Carson, CA09-2023
High School Diploma -
ARMIJO HIGH SCHOOL
Fairfield, CA06-2022
Skills
- Medical records management
- Patient intake procedures
- Diagnostic testing administration
- Inventory management
- Appointment scheduling
- Client communication
- Insurance claim processing
- Referral management
- Training new staff
- HIPAA compliance
- Patient scheduling
- Customer service
- Vital signs monitoring
- EMR / EHR
- Phlebotomy
- CPR
- Phlebotomy techniques
- Specimens collection and processing
- Insurance verification
- Appointment setting
- Medical supply inventory
- Payment collection
- Monitoring patient progress
- Laboratory maintenance
- Wound care specialist
- Equipment sterilization
- Maintaining confidentiality
- Vital sign monitoring
Certification
CERTIFICATION MEDICAL ASSISTANT
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Doctors Healthcare System
10.2024 - Current
Medical Assistant
CALIFORNIA HEALING ARTS COLLEGE
High School Diploma -
ARMIJO HIGH SCHOOL
Similar Profiles
Sai kiran ShellakollaSai kiran Shellakolla
Physical Therapist at Doctors Healthcare SystemPhysical Therapist at Doctors Healthcare System
Ruby MoralesRuby Morales
Certified Nursing Assistant at Doctors Hospital at Renaissance Health SystemCertified Nursing Assistant at Doctors Hospital at Renaissance Health System
Emma GonzalezEmma Gonzalez
Nurse Intern at Doctors Hospital at Renaissance Health SystemNurse Intern at Doctors Hospital at Renaissance Health System