Desiree Dillaman
Atlanta,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
A business-minded individual with a background in strategic analysis and deal negotiations. A highly communicative Business Developer offering exceptional territory management, deal closing, and market knowledge skills.
Overview
4
4
years of professional experience
Work History
Business Developer
Drive Social Media
01.2023 - Current
- Develop and manage strategic partnerships to grow the business
- Drive the end-to-end sales process
- B2B sales through a heavy emphasis on outbound prospecting and lead generation
- Acquire and close $6000 in new billable revenue per month
- Maintain a 66% follow-up percentage from business owner introductions
- Enter lead information, signed contracts and billing information into the Customer Relationship Management software
- Created reports and presentations detailing business development activities
- Evaluated client business needs and matched customers to appropriate products and resources
Talent Acquisition Specialist Contractor
Inspire Brands
06.2021 - 11.2022
- Implement and execute the recruitment life cycle for Global and Regional Support Center early and emerging talent positions, from job requisition creation through job offer
- Effectively source external talent for open job requisitions focusing on building a diverse slate of qualified candidates
- Partner with hiring managers to determine talent needs and recruiting strategy to build robust pipelines of future talent
- Lead company involvement in professional and educational job fairs, trade groups, university relations and community employment programs
- Serve as an Ambassador in the marketplace to increase brand recognition
- Possess a strong passion for delivering the ultimate candidate experience along with a genuine desire to surprise and delight candidates
- Providing training and education lectures on the importance of retention and environmental factors for my team
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results
- Created and delivered HR training sessions to staff, managers and executives
Change Manager & Organizational Development
Babylon Cafe
11.2019 - 06.2021
- Directs needs assessment for training and staff development to enhance effectiveness of employee performance in achieving goals and objectives of the company
- Identifies and incorporates best practices and lessons learned into program plans
- Designs and develops HR training programs for management and employees
- Makes assessments of effectiveness of training in terms of employee accomplishments and performance
- Consults with management on performance, organizational and leadership matters
- Plan and coordinate promotions and special events
- Built support for change throughout business unit through direct outreach strategies
- Developed solutions to address complex issues and operational gaps
- Successfully managed budgets and allocated resources to maximize productivity and profitability
Education
Master - Industrial & Organizational Psychology
Walden University
Minneapolis, MN2021
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ2018
Skills
- Organizational development
- Full-cycle recruitment
- Microsoft Word and Excel
- Strategic Analysis Skills
- Performance Goals
- Client Presentations
- Prospect Targeting
- Interpersonal Communication Skills
- Client Development and Retention
- Inbound and Outbound Leads
- Staff Training
- Customer Relations
- Retention Strategies
Accomplishments
- Supervised a team of 25 staff members.
- Brought in 8 new customers in 3 months, with a total value of $180,000.
- Collaborated with team of 20 in the development of Employee Retention for Inspire Brands- Arby's.
- Masters IO Psychology- 3.0 GPA
- Bachelor of Psychology- 3.6 GPA
Timeline
Business Developer
Drive Social Media
01.2023 - Current
Talent Acquisition Specialist Contractor
Inspire Brands
06.2021 - 11.2022
Change Manager & Organizational Development
Babylon Cafe
11.2019 - 06.2021
Master - Industrial & Organizational Psychology
Walden University
Bachelor of Science - Psychology
Arizona State University