Desiree Dixon

Work History

A Watchful Eye

11.2017 - Current

Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Conducted regular vital signs checks, monitoring patients'' conditions and reporting any changes to medical staff.
Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Promoted patient independence through skill-building activities, goal-setting, and encouragement in reaching milestones.
Facilitated communication between patients, families, and healthcare providers to ensure all parties were informed of care plans and progress updates.
Managed wound care by ensuring timely dressing changes and following infection control protocols for optimal healing outcomes.
Helped patients complete range of motion exercises to prevent loss of function during care.

Holly Vision 2 Reality

07.2017 - Current

Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
Produced concept plans for high-profile corporate meetings and events.

Flying Dog Tap House

08.2017 - 03.2021

Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
Made food according to standard recipes with requested changes for customer satisfaction.
Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
Streamlined communication between front-of-house and back-of-house teams, improving overall efficiency during service hours.
Trained new staff on food preparation and safety procedures.

Spencer Gifts

01.2015 - 05.2018

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Approved regular payroll submissions for employees.
Reconciled daily sales transactions to balance and log day-to-day revenue.

The Home Depot Inc

03.2012 - 10.2014

Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
Participated in regular meetings with upper management to discuss front-end performance metrics.
Trained team members in successful strategies to meet operational and sales targets.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Erickson Living At Oak Crest

04.2005 - 01.2011

Delivered high-impact results by skillfully guiding projects through all stages of planning, development, and implementation.
Conducted research and gathered key information for use in upcoming project planning.
Coordinated cross-functional teams for successful project completion, fostering collaboration and teamwork.
Developed comprehensive project plans, outlining objectives, milestones, deadlines, and resource requirements.
Negotiated contracts with vendors and suppliers, securing favorable terms that contributed to overall cost savings for the organization.