Desiree Dzialo
Round Rock
Summary
Results-driven professional with over a decade of experience in sales, business development, marketing, and real estate. Proven ability to streamline operations, foster strategic partnerships, and drive revenue growth. Skilled in cross-functional collaboration, team leadership, and creating impactful presentations for attorneys and executives. Adept at networking, client relations, and developing innovative strategies to enhance business opportunities.
Overview
11
11
years of professional experience
Work History
Business Development Coordinator
Gravis Law
04.2024 - 10.2024
- Developed and implemented business development strategies to increase customer base.
- Conducted market research to identify potential customers.
- Collaborated with internal teams to identify and secure new business opportunities.
- Developed relationships with key stakeholders, including industry partners and suppliers.
- Organized promotional events and activities to generate interest in products and services.
- Assisted in the preparation of budgets for marketing initiatives.
- Prepared detailed reports on current trends in the marketplace, competitor activity, and customer feedback.
- Monitored performance metrics to ensure projects meet desired objectives within budget constraints.
Sales Development Representative
Flippa
11.2023 - 04.2024
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Developed relationships with existing customers to increase sales opportunities.
- Gathered customer requirements and provided product information to meet their needs.
- Conducted market research to identify new business opportunities.
- Prepared weekly reports on sales activity for management review.
- Responded to and qualified inquiries to introduce products and services.
Business Development Representative
Flo Recruit
09.2022 - 08.2023
- Established strong client relationships to drive business development.
- Stayed current on company products and services to provide top-notch expertise to customers.
- Recommended product changes to enhance customer interest and maximize sales.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Developed and maintained relationships with potential customers to understand their business needs.
- Conducted outreach activities, such as cold calling, emailing and attending networking events.
- Researched target accounts to build a pipeline of qualified leads.
- Collaborated with sales team members to develop strategies for targeting new prospects.
- Participated in product demonstrations, webinars and other marketing initiatives.
- Analyzed sales data to identify areas of improvement in our processes.
- Maintained up-to-date records of customer interactions and communications.
Business Development Officer
JB Mortgage Group
02.2021 - 02.2022
- Connect with a minimum of five new real estate agents a week and five follow up meetings with previous agents
- Research networking events to attend and meet new agents
- Help agents with their social media, marketing, co-branded flyers
- Conduct meetings with agents and present our unique model in a professional way
- Make a minimum of 50 calls a week to schedule meetings with agents, Train any new hires on the BDO side
- Present on new agent orientation every week at Keller Williams Realty North West, Provide agents with the tools they need to grow their practice
- Maintained meticulous client notes in Salesforce system.
- Developed and implemented business development strategies to increase sales revenue.
- Designed marketing campaigns, seminars, direct mail and email campaigns for target markets.
- Exceeded quotas consistently through new account penetration and territory expansion.
- Conducted market research to identify potential clients and industry trends.
- Attended networking events to build relationships with potential clients.
Administrative Assistant
Keller Williams Realty
06.2020 - 01.2021
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Prepared and prioritized calendars and correspondence.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Composed correspondence, reports and meeting notes.
Inside Sales Agent
Keller Williams Realty | The Hayer Group
12.2018 - 11.2019
- Analyzed customer needs to offer appropriate solutions and expedite sales process.
- Developed relationships with new and existing clients through phone calls, emails, and other communication channels.
- Maintained a database of customer accounts including contact information, order history, preferences.
- Identified opportunities for upselling additional products or services to current customers.
- Researched competitive pricing strategies to ensure competitive rates in the market.
- Generated leads by researching potential customers online and through industry contacts.
- Worked closely with marketing team to develop effective campaigns for target audiences.
- Conducted follow-up calls with customers after each sale to ensure satisfaction levels were met.
- Provided timely feedback on product performance or service quality issues reported by customers.
- Monitored customer accounts regularly to identify trends in buying behavior.
- Negotiated contracts with vendors for better prices on products or services.
- Processed payments from customers using credit cards or other payment methods.
Fashion Assistant
Free People
10.2016 - 11.2017
- Conducted research on current trends, fabrics, and silhouettes to inform design decisions.
- Managed inventory of clothing, accessories, and shoes for shoots.
- Sourced props and other visual elements for photoshoots.
- Developed relationships with vendors to ensure timely delivery of materials.
- Maintained detailed records of all expenses related to fashion projects.
- Monitored competitor's activities and kept abreast of new products available in the market.
- Created mood boards showcasing upcoming trends in fashion.
- Compiled data regarding customer feedback on various styles and designs.
- Handled social media accounts by creating content that promotes brand awareness.
- Facilitated positive guest experiences by promptly locating desired items for customers.
Sales Manager
Palm Beach Tan
06.2013 - 04.2017
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Created and maintained sales environment to support business objectives.
- Achieved company growth and brand development through market expansion and sales.
- Analyzed business and sales targets using critical problem-solving skills.
- Prepared sales production reports for senior management.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Education
High School Graduate -
Vandegrift High School
Skills
- Customer Relationship Management
- Business Relationship Management
- Sales
- Product Knowledge
- Relationship Building
- Lead Prospecting
- Contract Negotiation and Closing Tactics
- Consultative Sales
- Market Research
- Account Management
- Sales Strategy
- Cold Calling
- Marketing
- Lead Generation
- Account Management
- Communication
- Leadership
- Customer Service
- Salesforce
- Staff Training
- Account Development
References
References available upon request.
Timeline
Business Development Coordinator
Gravis Law
04.2024 - 10.2024
Sales Development Representative
Flippa
11.2023 - 04.2024
Business Development Representative
Flo Recruit
09.2022 - 08.2023
Business Development Officer
JB Mortgage Group
02.2021 - 02.2022
Administrative Assistant
Keller Williams Realty
06.2020 - 01.2021
Inside Sales Agent
Keller Williams Realty | The Hayer Group
12.2018 - 11.2019
Fashion Assistant
Free People
10.2016 - 11.2017
Sales Manager
Palm Beach Tan
06.2013 - 04.2017
High School Graduate -
Vandegrift High School
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