Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Eldridge

Richmond,VA

Summary

Dedicated candidate with extensive experience providing support to animals. Skilled in monitoring animal vitals and meeting task deadlines. Highly organized and works well in team environments.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Vet Assistant.

Shot Vet
05.2024 - 08.2024
  • Improved patient care by assisting veterinarians with examinations and treatments.
  • Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
  • Collaborated effectively with other vet assistants to streamline daily operations within the clinic setting.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Streamlined appointment scheduling to maximize daily client visits and maintain a smooth workflow for the veterinary team.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Restrained animals for examination and treatment.

Supervisor

H&M Hennes & Mauritz
08.2023 - 03.2024
  • ' Complied with company policies, objectives and communication goals
  • Coordinated employee schedules according to shift changes and availability
  • Reviewed completed work to verify consistency, quality and conformance
  • Provided ongoing training to address staff needs
  • Established and enforced clear goals to keep employees working collaboratively
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives
  • Responded to customer questions regarding products, prices and availability
  • Resolved customer complaints and adjusted policies to meet changing needs
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues
  • Planned and managed resources to consistently meet production, quality, and cost goals
  • Identified and corrected performance and personnel issues to reduce impact to business operations
  • Coached staff members to develop long-term career goals
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance
  • Performed monthly inventory checks to ensure sufficient stock levels for all products
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary
  • Created new strategies for improving customer service standards within the organization
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions

Background Investigator

Jeff Dale
02.2023 - 08.2023
  • Ran background checks of individuals to obtain data on character, financial status and personal history
  • Created and submitted reports regarding background investigations, highlighting special findings
  • Contacted references by phone and in person to validate information
  • Reviewed appropriate records to obtain facts about individuals
  • Verified subject's identity by collecting and analyzing personal data such as fingerprints, driver's license numbers, social security numbers
  • Utilized public databases to locate persons of interest or obtain additional background information on cases
  • Assessed credibility of sources through careful review of statements obtained during interviews or interrogations
  • Conducted in-depth interviews with subjects, witnesses, and other individuals to obtain information regarding case backgrounds
  • Reviewed investigative documents including police reports, court records, and other related materials

Guest Advocate

Target
10.2021 - 06.2022
  • Processed online orders using point-of-sale systems
  • Adhered to all applicable laws relating to the sale of merchandise
  • Monitored sales floor activity to identify potential theft or fraud issues
  • Inspected products for quality assurance prior to stocking shelves
  • Resolved customer complaints in a professional manner
  • Provided product knowledge to customers on the features and benefits of products
  • Answered customer inquiries regarding store policies and procedures
  • Demonstrated strong communication skills when interacting with customers and coworkers
  • Assisted with returns, exchanges, and refunds in accordance with company policy
  • Verified age requirements for purchases of restricted items including tobacco, alcohol, lottery tickets
  • Performed cashier duties such as processing payments, returns, and exchanges accurately
  • Greeted customers and provided assistance to ensure a positive shopping experience
  • Maintained an organized workspace while stocking merchandise
  • Operated equipment such as scanners and scales to process transactions accurately
  • Organized incoming shipments of merchandise according to established guidelines

Education

Business Administration - Management

Old Dominion University
Norfolk, VA

No Degree - Vet Assistant

Penn Foster Career School
Scranton, PA

High School Diploma -

Henrico High School
Richmond, VA
06.2022

Skills

  • Staff Management
  • Inventory Control
  • Strategic Planning
  • Process Improvement
  • Business Development
  • Operations Management
  • Business Administration
  • Policy Enforcement
  • Goal-Oriented
  • Negotiation
  • Training and mentoring
  • Project Management
  • Verbal Communication
  • Animal behavior
  • Appointment scheduling
  • Medical record-keeping
  • Client communication
  • Retail salesanalysis
  • Retail Sales Experience
  • Decision-making
  • Team leadership
  • Time management

Timeline

Vet Assistant.

Shot Vet
05.2024 - 08.2024

Supervisor

H&M Hennes & Mauritz
08.2023 - 03.2024

Background Investigator

Jeff Dale
02.2023 - 08.2023

Guest Advocate

Target
10.2021 - 06.2022

High School Diploma -

Henrico High School

Business Administration - Management

Old Dominion University

No Degree - Vet Assistant

Penn Foster Career School

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Desiree Eldridge