Desiree Esperanza
Wailuku,Hawaii
Overview
21
21
years of professional experience
Work History
Sortor
Naniq Global Logistic
Kahului, HI
06.2022 - 04.2023
- Monitored outgoing packages for proper labels and accurate address information.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
- Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
- Labeled containers, container tags or products.
- Counted items to verify accuracy of orders.
- Cleaned and maintained production area and equipment.
- Inspected items for defects and damage.
- Secured items for storage or shipment.
- Re-packaged damaged or incorrectly packaged items.
- Loaded and unloaded items from production line.
Cashier
Northshore Pizza Company
Kahului, HI
06.2015 - 10.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Upsold additional products and services to customers, increasing revenue.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Certified Nurse Assistant
Private Home Care Services
Maui, HI
07.2018 - 03.2020
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as quadriplegic, paraplegic, diabetes, bedridden and diamentia
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered high-quality care to clients in hospice care
- Taking vital, Chart accuracy
- Assisting client with active daily
Backroom Associate
Sears
Kahului, HI
09.2015 - 05.2016
- Price and stage merchandise
- assist customers loading merchandise in vehicles
- Unload merchandise from container
- Performed weekly inventory counts to verify stock levels.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Followed orders precisely for correct items, sizes and quantities.
- Received incoming merchandise and stored in correct stock locations.
- Assisted customers with transporting large merchandise to waiting vehicles.
- from backroom find and restock every item that was sold in the store that day
- Developed and maintained successful working relationships with colleagues.
Home Health Aide
Care Resource Hawaii
Kahului
02.2005 - 12.2007
- Provided personal care to clients
- Ran errands such as shopping, paying bills, appointments, etc.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Administered medication as directed by physician.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided direct personal care and administrative services to clients.
- Transported clients for medical and personal outings.
Janitor
ABM Family of Service
09.2002 - 12.2007
- Performed routine housekeeping tasks at Shops of Maalea
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces
- Reported vandalism or other damage to property to supervisor.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Cashier
Minit Stop
Kahului, HI
02.2002 - 03.2005
- Performed all aspects of point of sale of service – cash, credit, greeted and assisted customers
- Checked personal identifications during alcohol and tobacco sales.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Operated cash register to record transactions accurately and efficiently.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Hawaii State Nurse Aide Certificate - undefined
Medical Assisant I - Instructional Business Technology
University of Hawaii Maui College
Skills
Microsoft Software Proficiency
Good work ethicProductivity standards
Teamwork and Collaboration
Dependable and Responsible
Multitasking Abilities
Data Entry
Good Telephone Etiquette
Timeline
Sortor
Naniq Global Logistic
06.2022 - 04.2023
Certified Nurse Assistant
Private Home Care Services
07.2018 - 03.2020
Backroom Associate
Sears
09.2015 - 05.2016
Cashier
Northshore Pizza Company
06.2015 - 10.2021
Home Health Aide
Care Resource Hawaii
02.2005 - 12.2007
Janitor
ABM Family of Service
09.2002 - 12.2007
Cashier
Minit Stop
02.2002 - 03.2005
Hawaii State Nurse Aide Certificate - undefined
Medical Assisant I - Instructional Business Technology
University of Hawaii Maui College