Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Desiree Esqueda

El Paso

Summary

Dynamic logistics professional with extensive experience at Honeywell, excelling in shipping coordination and process improvement. Proven ability to enhance efficiency and resolve customer complaints effectively. Skilled forklift operator with a HAZMAT endorsement, demonstrating strong teamwork and problem-solving abilities to ensure timely deliveries and maintain high standards in distribution center operations.

Overview

7
7
years of professional experience

Work History

Logistics Shipping Lead

Honeywell
El Paso
11.2023 - Current
  • Reviewed and updated shipping schedules to ensure timely delivery of product.
  • Performed quality assurance checks on all outgoing shipments to ensure accuracy.
  • Developed processes and procedures to improve efficiency in the logistics department.
  • Provided customer service by responding promptly to inquiries from customers regarding their shipments.
  • Analyzed customer needs for freight services and negotiated rates with carriers.
  • Maintained accurate records of all incoming and outgoing shipments.
  • Resolved any issues that arose during shipment process including delays or damages.
  • Collaborated with other departments to ensure accuracy in supply chain operations.
  • Tracked progress of outbound shipments throughout transit cycle using automated software programs.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Compared and verified identifying information of outgoing shipments.
  • Traced missing material and shipments through vendor and customer communications.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.

Warehouse Operator

DHL Global Forwarding
El Paso
03.2022 - 10.2023
  • Managed hazardous materials appropriately per company regulations.
  • Operated forklifts and other material handling equipment safely and efficiently.
  • Cleaned, maintained and organized the warehouse area daily.
  • Maintained accurate records of all goods received, shipped or transferred between warehouses.
  • Organized the warehouse in an efficient manner to facilitate locating merchandise quickly.
  • Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
  • Followed proper safety protocols when operating machinery in the warehouse.
  • Assisted with physical inventories as required.
  • Packaged items for shipment according to customer specifications.
  • Identified potential problems related to shipping errors or damages prior to delivery.
  • Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
  • Performed cycle counts of warehouse stock on a regular basis.
  • Received, sorted and stored incoming inventory items according to established guidelines.
  • Resolved customer complaints in a timely manner.
  • Operated forklifts and pallet jacks to move merchandise safely within the warehouse.
  • Collaborated with team members to streamline warehouse operations and increase productivity.
  • Provided customer service support, addressing inquiries and resolving issues related to shipments.
  • Coordinated with the logistics team to schedule shipments and optimize delivery processes.
  • Utilized warehouse management systems (WMS) to track inventory movements and generate reports.
  • Loaded and unloaded delivery trucks, managing the distribution of goods to appropriate storage areas.
  • Used scanners to track parcel information, condition or receipt.
  • Secured items in truck by strapping over protective padding.

Order Picker

PepsiCo
EL PASO
07.2020 - 11.2021
  • Utilized scanning equipment for picking, packing and shipping orders.
  • Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
  • Ensured that all safety regulations were followed while performing work duties.
  • Provided assistance in maintaining a clean working environment within the warehouse.
  • Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.
  • Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
  • Utilized RF scanner to accurately locate and pick various products from warehouse shelves.
  • Communicated effectively with warehouse supervisors to report any inventory discrepancies.
  • Followed safety protocols while operating pallet jacks and forklifts for order picking.
  • Collaborated with team members to meet daily picking targets and deadlines.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Forklift Operator

FEDEX FREIGHT
San Antonio
10.2018 - 03.2019
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Loaded pallets onto trailers for shipment.
  • Ensured safety procedures were followed when operating forklifts.
  • Checked shipments for damaged or incorrect items.
  • Reported safety and quality issues to management.
  • Used handheld scanners for warehouse management system compliance.
  • Tied and secured loads to prevent shifting or damage to items.
  • Performed daily equipment checks to verify proper operation and minimize downtime.
  • Ensured efficient handling of merchandise and products to maintain inventory accuracy.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.

Education

High School Diploma -

Paso Del Norte Academy Charter High School
El Paso, TX
06-2015

Skills

  • Professional, friendly demeanor on the phone, via email, and in person
  • Dependable and punctual
  • Customer service excellence, complaint resolution, and taking initiative to accomplish what needs to be done
  • Shipping logistics
  • Process improvement

Problem-solving abilities

Stocking and merchandising

Ability to lift up to 100 LBS

HAZMAT endorsement

Skilled forklift operator

  • Team collaboration
  • Palletizing
  • Shipping coordination
  • Logistics planning
  • Distribution center operations
  • Delivery scheduling

Accomplishments

Desiree Esqueda received recognition for Win Together

Silver

Symbotic Team - 1st FLIB Delivery to Walmart Palestine

"Thank you for all this team did to meet our commitment and deliver the 1st Shipment to Symbotic on schedule. Your dedication and cross functional collaboration were instrumental in finalizing these assemblies with the Customer making changes at the last minute. The positive attitude and willingness to support each other over the long nights and weekends shows the Honeywell spirit of Win Together! "

From Christine Connelly

March 21, 2024

Desiree Esqueda received recognition for Drive Accountability Culture

Thank You

Finding bulletin pallet

"You are one of the top performers you are always going above and beyond in helping in other departments and that does not go unrecognize. Thank you and keep up the good work. "

From Brenda Gonzalez

October 28, 2024

Affiliations

  • Highly organized, with great attention to detail and follow-through. Flexible; able and willing to learn new things. Professional in appearance and strong work ethic. Outstanding customer service skills; diplomatic and patient with all types of individuals and organizational levels. Proven ability to prioritize and handle multiple tasks in a challenging environment.

Timeline

Logistics Shipping Lead

Honeywell
11.2023 - Current

Warehouse Operator

DHL Global Forwarding
03.2022 - 10.2023

Order Picker

PepsiCo
07.2020 - 11.2021

Forklift Operator

FEDEX FREIGHT
10.2018 - 03.2019

High School Diploma -

Paso Del Norte Academy Charter High School

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