DESIREE VASQUEZ
Coral Springs,FL
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
6
6
years of professional experience
Work History
Insurance Referral Coordinator
Hollywood Eye Institute
03.2023 - Current
- Coordinated patient referrals, ensuring timely and accurate processing of requests.
- Managed communication between patients, physicians, and insurance providers to facilitate seamless care transitions.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
Lifeguard/ Customer Service
Disney/ Aquatica SeaWorld
06.2021 - 11.2025
- Monitored pool areas to ensure guest safety and compliance with established guidelines.
- Responded swiftly to emergencies, providing first aid and CPR as needed.
- Improved visitor satisfaction by promptly addressing concerns and providing helpful information.
Customer Service Associate
Home Depot
06.2019 - 06.2020
- Assisted customers in locating products and provided solutions to inquiries.
- Processed transactions efficiently using point-of-sale systems.
- Enhanced customer loyalty by providing empathetic and efficient resolution to issues.
Education
Bachelor of Science - PRE-NURSING COURSEWORK & RN PREREQUISITES
Valencia College
Orlando, FL01-2027
Associate of Science - HEALTH SCIENCES
Valencia College
Orlando, FL01.2024
High School Diploma -
Coral Glades High School
Coral Springs, FL06-2021
Skills
- Insurance claim processing
- Healthcare communication
- Patient referral coordination
Technical Skills
- Detail orientation
- First aid and CPR
- Basic life support
- Emergency response
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Insurance Referral Coordinator
Hollywood Eye Institute
03.2023 - Current
Lifeguard/ Customer Service
Disney/ Aquatica SeaWorld
06.2021 - 11.2025
Customer Service Associate
Home Depot
06.2019 - 06.2020
Bachelor of Science - PRE-NURSING COURSEWORK & RN PREREQUISITES
Valencia College
Associate of Science - HEALTH SCIENCES
Valencia College
High School Diploma -
Coral Glades High School