Desiree Faalataina
Magna,UT
Overview
22
22
years of professional experience
Work History
Senior Biller
CE Medical Group
01.2021 - Current
- Ensured proper documentation of all transactions by meticulously maintaining accurate records within the company''s database system.
- Enhanced customer satisfaction levels by promptly addressing inquiries and resolving any billing issues professionally.
- Created detailed reports for management review, providing insights into departmental performance metrics and areas for improvement.
- Maintained up-to-date knowledge of billing regulations and compliance requirements, ensuring company adherence to industry standards.
- Optimized billing software usage through regular system updates and customization according to company needs.
- Implemented best practices for accurate data entry, minimizing errors in client account records.
- Reduced processing time for payments received by reconciling accounts daily, allowing quick identification of discrepancies.
- Responded to customer concerns and questions on daily basis.
- Audited and corrected billing and posting documents for accuracy.
- Collaborated with customers to resolve disputes.
Assistant Client Revenue Manager
Alta Medical Management
01.2015 - 01.2021
- Assisting and managing overseas team
- Audit payments & charges
- Work claims and claim denials to ensure maximum reimbursement for services provided.
- Submit billing data to insurance providers.
- Answer and assist patient/insurance phone calls.
Customer Service/Front End Supervisor
Shopko
08.2007 - 09.2012
- Supervise checkout station.
- Respond to customer inquiries and complaints.
- Responsible for ensuring that the store provides proper customer service.
Assistant Manager
Chevron
01.2003 - 01.2007
- Ensure cleanliness of the facility
- Ordering of fuel.
- Maintain inventory.
- Oversee and control all funds.
- Interact with vendors and customers.
Education
High School Diploma - undefined
Virgin Valley High
Mesquite, NV05.1998
Skills
- Attention to Detail
- Basic Math
- Cash Handling
- Computer Literate
- Critical Thinking
- Type 50 wpm
- Customer Service
- Excel
- Inventory
- Keyboarding
- Microsoft Word
- Multi-Line Telephone
- Operation
- Organization
- Problem Solving
- Reading Comprehension
- Teamwork
- Ten Key
- Time Management
- Windows
- Word Perfect
- Eclinical works
- CPS
Timeline
Senior Biller
CE Medical Group
01.2021 - Current
Assistant Client Revenue Manager
Alta Medical Management
01.2015 - 01.2021
Customer Service/Front End Supervisor
Shopko
08.2007 - 09.2012
Assistant Manager
Chevron
01.2003 - 01.2007
High School Diploma - undefined
Virgin Valley High
Similar Profiles
Jereb LindsayJereb Lindsay
CT Technologist at Aiken Regional Medical CeCT Technologist at Aiken Regional Medical Ce
DIANE AGUIRREDIANE AGUIRRE
Medical Biller at CE Medical Billing ServiceMedical Biller at CE Medical Billing Service
Ahmed AbozeidAhmed Abozeid
Senior Mechanical Maintenance Engineer at Ce Pack GroupSenior Mechanical Maintenance Engineer at Ce Pack Group
Onaily AvilaOnaily Avila
Field Sales Manager at 2020 Companies. SamsungField Sales Manager at 2020 Companies. Samsung
JAYSON BROADHEADJAYSON BROADHEAD
Missionary at The Church Of Jesus Christ Of Latter-day SaintsMissionary at The Church Of Jesus Christ Of Latter-day Saints