Summary
Overview
Work History
Education
Skills
Timeline
Generic

DESIREE FARRAR

Springfield

Summary

Dynamic and results-driven General Manager with over a decade of experience leading multi million dollar operations. Recognized for building high performing teams, elevating guest experiences, and delivering strong financial results in fast-paced, high profile environments. Skilled in strategic planning, and operational excellence with a proven ability to drive revenue growth while maintaining brand standards. Adept at creating a culture of hospitality, service excellence, and accountability. Excited to bring a passion for people, leadership, and service to a new role.

Overview

13
13
years of professional experience

Work History

General Manager

Ulta
10.2022 - Current
  • Lead through our core values and competencies
  • Create schedules and monitor payroll to remain within budget
  • Recruit, train, and empower employees to achieve key performance indicators.
  • Conduct employee evaluations to provide feedback and recognize quality performance
  • Deliver exceptional guest experience through hands-on leadership of associates and management
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Opened a successful brand new store, exceeding budget and sales expectations. Hired full staff and management team ahead of schedule.

Store Manager

Bi-Mart
07.2012 - 05.2021
  • Delivered exceptional customer service and adhered to standard practices to maximize sales and minimize shrink
  • Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits
  • Managed inventory tracking and physical inventory
  • Strengthened workflow productivity by hiring, developing, and managing top talent
  • Scheduling for approximately 45 employees
  • Freight flow management
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Hair design - Hair Design

College of Cosmetology
Klamath Falls
10.2006

Skills

  • Leadership and team development
  • Operations and business acumen
  • Staff management
  • Guest experience and service excellence
  • Training and development
  • Succession planning
  • Loss prevention
  • Sales team development
  • Event and project management
  • Sales and revenue growth
  • Compliance, safety, and standards

Timeline

General Manager

Ulta
10.2022 - Current

Store Manager

Bi-Mart
07.2012 - 05.2021

Hair design - Hair Design

College of Cosmetology