Desiree Flores
Receptionist
Conroe,TX
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
1
1
year of professional experience
Work History
Receptionist
Keating Honda
CONROE, TX
03.2022 - Current
- Managed multiple tasks and met time-sensitive deadlines
- Answered central telephone system and directed calls accordingly
- Confirmed appointments, communicated with clients and updated client records
- Resolved customer problems and complaints
- Answered phone promptly and directed incoming calls to correct offices
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered large volume of incoming calls daily to resolve customer issues
- Responded to inquiries from callers seeking information.
Cashier
Keating Honda
Conroe, TX
01.2022 - 04.2022
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Tallied cash drawer at beginning and end of each work shift.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Housekeeper
Hoilday Inn
Conroe, TX
01.2022 - 03.2022
- Worked on cleaning team to service hotels, offices and other commercial buildings
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
Education
High School Diploma -
Charter Schools
Skills
- Office administration
- Excellent
- Mail handling
- Time management
- Telephone skills
- Organization skills
- Verbal and written communication
- Positive Attitude and Energetic
- Customer Transactions
- Performing Needs Assessments
Timeline
Receptionist
Keating Honda
03.2022 - Current
Cashier
Keating Honda
01.2022 - 04.2022
Housekeeper
Hoilday Inn
01.2022 - 03.2022
High School Diploma -
Charter Schools
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