Desiree Foster
Kalamazoo,MI
Summary
Innovative professional in workforce training and development, known for high productivity and efficiency in task completion. Possess specialized skills in instructional design, employee engagement strategies, and performance assessment tools. Excel using communication, adaptability, and leadership to foster learning environments that promote growth.
Service-oriented Team Trainer passionate about team-building. Well-versed in adapting to new and challenging situations. Direct and honest leader with a disciplined approach.
Overview
2025
2025
years of professional experience
Work History
Team Trainer
Wendys Restaurant
Kalamazoo , Michigan
11.2021 - Current
- Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Negotiated contracts with clients for desired training outcomes, fees or expenses.
- Stayed up to date on requirements of all team positions to optimize training.
- Drove team success by quickly completing assigned tasks.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Interacted pleasantly with guests to deliver quality customer service.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Crew Member
The crew cleaning
Pawpaw, Michigan
03.2020 - 10.2021
- Drove team success by quickly completing assigned tasks.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Disinfected kitchen appliances such as refrigerators and microwaves.
- Measured and mixed detergents with water for use in commercial cleaning.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Used steam equipment to periodically clean upholstery and carpeting.
- Vacuumed carpets, furniture, and upholstery.
- Swept, mopped and sanitized wooden and tile floors.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
Crew Member
The crew cleaning
Paw Paw, Michigan
Education
High School Diploma -
Cadillac High School
Cadillac, MI05-2011
Osha Building Certified - Building Trades
Career Tech Center
Cadillac05-2011
Skills
- Compliance standards
- Performance monitoring
- Motivation techniques
- Cross-training
- Compliance requirements
- Feedback techniques
- Equipment maintenance
- Leadership qualities
- Health code compliance
- Initiative and Self-motivation
- Integrity and honesty
- Willingness to learn
- Task prioritization
- Maintenance and repair
- Cleaning and sanitizing
- Cleaning
Timeline
Team Trainer
Wendys Restaurant
11.2021 - Current
Crew Member
The crew cleaning
03.2020 - 10.2021
Crew Member
The crew cleaning
High School Diploma -
Cadillac High School
Osha Building Certified - Building Trades
Career Tech Center