Desiree Fraire
San Antonio,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Bexar County
09.2022 - Current
- Assign cases to ADA
- File affidavits
- Close cases
- Create files
- Run TCIC/NCIC
- Run other reports
Criminal Operations Clerk
BEXAR COUNTY
11.2019 - 08.2021
- Complete Request for criminal court records
- Email/mail records
- Answer incoming calls
- Greet incoming customers and help them get documents they need
- Explain documents
- Certify documents
- Look up/view personal documents and information
Legal Assistant
CROSLEY LAW FIRM
07.2017 - 11.2017
- Intake potential new clients
- Open auto and health insurance claims
- Perform Open Records Request, once request is completed upload information
- Search and purchase police reports
- Perform Westlaw searches
- Send Freedom of Information Act (FOIA) letter
- Request medical records and bills
- Follow client through treatment
- Communicate with client on status of case via phone, email, mail, and in person
- File and scan in documents to client's computer file
Case Manager
LAW OFFICE OF THOMAS J HENRY
02.2015 - 02.2017
- Open auto and health insurance claims
- Perform Open Records Request, once request is completed upload information
- Prepare and send Freedom of Information Act (FOIA) and TORT letters
- Serve with very little supervision while on assigned work schedule
- Manage calendar for attorney
- Search and purchase police reports
- Perform lien searches using Bexar County website and phone
- Prepare expense reports related to case
- Communicate with client on status of case via phone, email, mail, and in person
- File and scan in documents
Auto Adjuster
Fred Loya Insurance
08.2011 - 09.2014
- Investigate auto accidents and determine liability
- Manage case file
- Issue payment for property damage, PIP/Medway, bodily injury
Insurance Agent
Fred Loya Insurance
02.2009 - 08.2011
- Greet incoming customers
- Issue new auto policies
- Make policy changes
- Accept monthly payments
- Call customers to remind them of upcoming payments
- Call potential customers that requested a quote
Education
Paralegal - Criminal Justice
Yavapai College
Prescott, AZDiploma -
HARLANDALE HIGH SCHOOL
05.2008
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- Microsoft Word
- Administrative Support
- File Organization
- Computer Proficiency
- Filing
- Clerical Support
- Professional Communication
- Database entry
- Dedicated Team Player
- Training and coaching
Timeline
Administrative Assistant
Bexar County
09.2022 - Current
Criminal Operations Clerk
BEXAR COUNTY
11.2019 - 08.2021
Legal Assistant
CROSLEY LAW FIRM
07.2017 - 11.2017
Case Manager
LAW OFFICE OF THOMAS J HENRY
02.2015 - 02.2017
Auto Adjuster
Fred Loya Insurance
08.2011 - 09.2014
Insurance Agent
Fred Loya Insurance
02.2009 - 08.2011
Paralegal - Criminal Justice
Yavapai College
Diploma -
HARLANDALE HIGH SCHOOL
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