Desiree Goyen

•Ensure facility security, compliance, and safety with detailed audits and reports.

•Optimize freight logistics for improved inbound/outbound efficiency.

• Certify power equipment use, enhancing operational safety and effectiveness.

• Adapt to changes, fostering a proactive and resilient work environment.

•Executed meticulous daily building inspections and food safety audits, ensuring adherence to stringent quality and safety standards.

•Partnered with security staff to implement robust protection measures, fostering a secure environment for employees and assets.

• Developed and conducted practical certification programs for power equipment operators, enhancing workforce skills and operational safety.

• Conduct comprehensive security audits and generate detailed reports, enhancing facility compliance and safety measures.

• Streamline freight logistics processes, implementing creative solutions to boost inbound and outbound efficiency.

• Develop and execute power equipment certification programs, significantly improving operational safety and workforce capabilities.

Served customers efficiently in a high-demand brewery environment, enhancing guest satisfaction.

⬧ Managed opening and closing tasks to ensure smooth operations and maintained cleanliness standards.

⬧ Utilized certified Cicerone knowledge to educate patrons on beer selections and pairings.

⬧ Adapted swiftly to dynamic service demands, improving service speed and customer experience.

⬧ Collaborated with team to maintain a welcoming atmosphere, boosting repeat customer visits.

⬧ Served craft beers while maintaining a welcoming atmosphere. Boosted customer satisfaction through attentive service and product knowledge.

⬧ Managed cash transactions accurately, ensuring balanced till at shift end. Implemented efficient order-taking system, reducing wait times.

⬧ Upsold premium beverages, contributing to increased average check size. Received consistently positive customer feedback for friendly service.

⬧ Proposed and implemented themed drink specials, driving higher weekend sales. Adapted quickly to changing customer preferences and seasonal offerings..

⬧ Streamlined order-taking process, significantly reducing wait times and enhancing overall customer satisfaction in a fast-paced brewery environment.

⬧ Coordinated audience logistics, enhancing event flow and guest satisfaction.

⬧ Facilitated seamless seating arrangements, improving attendee experience.

⬧ Assisted in managing audience dynamics, ensuring smooth event operations.

⬧ Supported event staff in resolving seating issues, boosting efficiency.

⬧ Contributed to positive audience feedback through attentive service.

⬧ Optimized seating arrangements, reducing wait times and improving audience satisfaction. Implemented efficient check-in processes.

⬧ Worked closely with production teams to ensure seamless event execution. Fostered positive relationships with guests and staff.

⬧ Maintained meticulous records of audience demographics and preferences, contributing to improved event planning and targeted marketing efforts.

⬧ Provided exceptional customer service, addressing diverse needs of audience members. Assisted with special accommodations, enhancing inclusivity.

⬧ Streamlined audience logistics, enhancing event flow and guest satisfaction. Implemented efficient check-in processes, reducing wait times significantly.

⬧ Partnered with production teams to ensure seamless event execution. Fostered positive relationships with guests and staff, contributing to overall success.

⬧ Led team in daily operations, boosting efficiency and customer satisfaction.

⬧ Implemented training programs, enhancing staff skills and performance.

⬧ Resolved customer issues, improving retention and brand loyalty.

⬧ Managed inventory, optimizing stock levels and reducing waste.

⬧ Coordinated with departments, ensuring seamless workflow and communication.

⬧ Pioneered new sales strategies at T-Mobile, resulting in substantial revenue growth. Developed and executed targeted marketing campaigns to attract new customers.

⬧ Fostered strong team spirit at T-Mobile, improving interdepartmental communication. Mentored new hires, facilitating their quick integration and productivity.

⬧ Managed inventory with precision at T-Mobile, minimizing losses and ensuring product availability. Conducted thorough market analysis to inform strategic decisions.

⬧ Anticipated industry trends at T-Mobile, positioning the store for future growth. Introduced cutting-edge technologies to enhance customer experience and loyalty.

⬧ Orchestrated targeted sales campaigns, driving substantial revenue growth and expanding T-Mobile's market share in a highly competitive landscape.

⬧ Cultivated a high-performance team culture, fostering cross-functional collaboration and elevating overall store performance metrics at T-Mobile.