Desiree Grady
Elk Grove,CA
Summary
Caring, compassionate, and experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients and customers suitable for their needs. Able to learn and adapt well in stressful situations. Proactive worker committed to helping other nursing assistants provide top-notch patient care. Skilled at multiple treatments with knowledge of geriatric patients. Fantastic attention to detail and multitasking abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Kyo
10.2023 - 06.2024
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
- Enhanced client's communication skills through the use of visual aids, social stories, and roleplaying activities.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Conducted functional assessments to identify triggers and develop targeted interventions for challenging behaviors.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Barista
Starbucks, Barista
08.2022 - 01.2024
- Educating customers on beverage menu items and providing samples of daily brews
- Used POS system to accurately enter orders and process payments.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintaining highest standards of conduct and service to support company reputation
- Assisting with selection, orientation and training of qualified associates
- Providing the highest quality of service to the guest at all times and anticipating and exceeding guest expectations
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
Coding Instructor
Kodely
07.2023 - 09.2023
- Enhanced student coding skills by implementing hands-on projects and real-world scenarios in the curriculum.
- Increased overall course satisfaction by regularly updating lesson materials to reflect current industry trends.
- Developed personalized learning plans for students, leading to improved comprehension and retention of complex concepts.
- Mentored struggling students through one-on-one sessions, resulting in marked improvement in their coding abilities.
- Organized extracurricular coding clubs and events to foster community engagement and skill development outside of the classroom setting.
Crew Member
McDonald's
12.2021 - 07.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Catering Assistant
A-Z U Like It
01.2018 - 01.2019
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Collaborated with team members to execute seamless catering events for clients.
- Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Achieved cost savings by negotiating deals with vendors and suppliers without compromising quality standards.
Assistant
Dana's Little Darlings
01.2018 - 01.2019
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Optimized resource usage by managing inventory levels, ordering supplies, and maintaining equipment functionality.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Fundraising Coordinator
Will C. Wood Middle School
01.2018 - 03.2018
- Boosted fundraising revenue through effective grant writing and persuasive appeals to donors.
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
- Enhanced donor retention rates with consistent communication strategies and personalized outreach efforts.
- Collaborated with marketing team to create compelling promotional materials for fundraising initiatives.
- Mentored junior staff members in best practices for effective relationship building with donors and prospects.
- Planned and coordinated fundraising events.
- Researched and identified potential donors.
Education
Associate of Science - Biology
Cosumnes River College
05.2025
Certificate - Nursing Assistance
SisuCare
Sacramento, CA07.2024
High School Diploma -
West Campus High School
06.2023
Skills
- Behavior Modification Techniques
- Group Instruction
- Social Skills Development
- Data Entry using PointClickCare and CentralReach
- Time Management
- Menu Memorization
- POS Systems
- Cash Handling
- Coffee Expertise
- Vital signs monitoring
- Patient Care
- Clinical Documentation
- Basic Life Support
- Healthcare ethics
- Attention to Detail
Affiliations
- Volleyball
- Volunteer and Internship Work
Certification
RBT - Registered Behavior Technician as of Jan. 2024
NA- Nursing Assistant as of July 2024
- Anticipating CNA license in Aug. 2024
Timeline
Registered Behavior Technician
Kyo
10.2023 - 06.2024
Coding Instructor
Kodely
07.2023 - 09.2023
Barista
Starbucks, Barista
08.2022 - 01.2024
Crew Member
McDonald's
12.2021 - 07.2022
Catering Assistant
A-Z U Like It
01.2018 - 01.2019
Assistant
Dana's Little Darlings
01.2018 - 01.2019
Fundraising Coordinator
Will C. Wood Middle School
01.2018 - 03.2018
Associate of Science - Biology
Cosumnes River College
Certificate - Nursing Assistance
SisuCare
High School Diploma -
West Campus High School