Desiree Greenlee
Summary
Driven and compassionate professional with extensive experience at Always Care Giving, adept in multitasking and problem-solving. Excelled in enhancing patient wellbeing and comfort, achieving a significant reduction in falls risk. Skilled in customer service and teamwork, consistently contributed to positive outcomes and efficient operations. Demonstrated a strong work ethic and a commitment to continuous learning and improvement.
Overview
1
1
year of professional experience
Work History
Always Care Giving
Always Care Giving
05.2023 - 07.2023
- Assisted residents with daily living activities, promoting their independence and wellbeing.
- Provided emotional support to residents and their families, establishing trust and maintaining open lines of communication.
- Enhanced patient comfort by providing compassionate care and addressing individual needs.
- Served nutritious meals while accommodating dietary restrictions and preferences of each resident in the nursing home setting.
- Demonstrated strong time management skills while attending multiple patient needs simultaneously during busy shifts.
- Contributed to a positive working environment through effective teamwork and collaboration with colleagues across various departments.
- Maintained patient confidentiality at all times, ensuring compliance with HIPAA regulations and upholding ethical standards.
- Promoted mobility among patients by assisting with range-of-motion exercises and ambulation as directed by therapy staff.
- Reduced patient falls risk by implementing safety measures such as bed alarms, non-slip footwear, and frequent monitoring of high-risk individuals.
- Improved patients'' quality of life by creating personalized care plans tailored to their specific needs.
- Ensured accurate medication administration by closely following physician orders and maintaining detailed records.
- Participated in ongoing training programs to stay current on industry best practices, enhancing care delivery for nursing home residents.
- Participated in care plan meetings, providing valuable input on patient status and progress to interdisciplinary teams.
Subway Sandwich Artist
SUBWAY®Restaurants
02.2022 - 10.2022
- Greeted guests, promoted specials, and took orders.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Assisted customers in choosing menu items by providing food complementing information.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and presented food in compliance with health and safety guidelines.
Education
High School Diploma -
Northview Senior Academy
Kodak, TN05.2024
Skills
- Patience and Empathy
- Quick Learner
multitasking
problem solving
customer service
active listening
- Teamwork and Collaboration
- Strong Work Ethic
- Positive Attitude
- Time Management
- Customer Assistance
- Clerical Support
Timeline
Always Care Giving
Always Care Giving
05.2023 - 07.2023
Subway Sandwich Artist
SUBWAY®Restaurants
02.2022 - 10.2022
High School Diploma -
Northview Senior Academy