Summary
Overview
Work History
Education
Skills
Timeline
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Desiree Guerra

Desiree Guerra

Earlimart,CA

Summary

Accomplished Bartender Owner and Rural Mail Carrier Associate with a proven track record of enhancing customer satisfaction and streamlining operations. At USPS, significantly improved mail delivery efficiency through meticulous organization and teamwork. Expert in crafting high-quality cocktails and delivering exceptional service, demonstrating strong multitasking and customer service skills.

Overview

11
11
years of professional experience

Work History

Bartender Owner

Self-employeed
10.2013 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Rural Mail Carrier Associate

USPS
04.2019 - 08.2024
  • Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
  • Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
  • Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
  • Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for designated routes.
  • Demonstrated punctuality and reliability with consistent on-time arrivals for daily pickups at distribution centers.
  • Collaborated closely with other Rural Mail Carrier Associates, contributing to a supportive work environment focused on teamwork and communication.

Bartender/waitress

Aviator Casino
08.2013 - 07.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly
  • Structured time to visit with supervisors in slots, table games, and food and beverage areas to mitigate problems or issues involving VIP players.
  • Devoted significant time being visible and available on casino floor to meet and greet guests during individual visits and special events.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.

Education

Diploma -

Delano High School
Delano, CA
06.2007

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Fast Learner
  • Teamwork and Professionalism
  • Team Management

Timeline

Rural Mail Carrier Associate

USPS
04.2019 - 08.2024

Bartender Owner

Self-employeed
10.2013 - Current

Bartender/waitress

Aviator Casino
08.2013 - 07.2015

Diploma -

Delano High School

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Desiree Guerra