Summary
Overview
Work History
Education
Skills
Certification
Volunteering And Leadership
Timeline
Hi, I’m

Desiree Ham

Springdale,Arkansas
Desiree Ham

Summary

Experienced in operational strategy, budget management, and staff training, I excel in the nonprofit sector. My expertise in legal documentation, compliance, and stakeholder engagement drives program success. Leveraging skills and experience, effectively navigate nonprofit complexities for impactful results.

Overview

7
years of professional experience
1
Certification

Work History

Mercy and Grace

Director Of Operations
08.2020 - Current

Job overview

  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.

Adoption Arkansas/Heimer Law

Paralegal/Office Manager
01.2019 - 07.2023

Job overview

  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
  • Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.

Benton County

Juvenile/Child Support Supervisor
07.2018 - 01.2019

Job overview

  • Established clear performance expectations for the support team, resulting in improved accountability and measurable results.
  • Analyzed performance metrics to identify areas for improvement and implement targeted strategies.
  • Facilitated regular meetings to discuss ongoing challenges, share successes, and foster teamwork among staff members.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Education

American Military University
Fayetteville, Arkansas

Bachelors of Science from Legal Studies

Community College Northwest Arkansas

Associates of Applied Science from Paralegal Studies

Skills

  • Strategic Communication
  • Operational efficiency
  • Legal research
  • Office management
  • Team management
  • Strategic planning
  • Proficient in MS office
  • Organizational skills
  • Problem-solving
  • Clear oral/written communication

  • Business management
  • Notary public
  • Payroll and budgeting
  • Leadership training
  • Risk mitigation
  • Resource allocation
  • Conflict management
  • Policy enforcement
  • Team leadership
  • Legal compliance

Certification

  • NSA - Certified Notary Signing Agent, Washington County
  • Notary Public - Certified Notary Public, Washington County
  • CNA - Certified Nurse Assistant, Northwest Arkansas Community College

Volunteering And Leadership

  • Members in Christ Association, Board of Directors, Organize and lead licensing ceremonies for new pastors within the organization., Develop and implement strategies to promote unity and support among members., Serve as a representative of the organization at community events and conferences., Work closely with other board members to ensure the organization's mission and goals are being met., Participate in fundraising efforts to support the organization's programs and services., Mentor and support new pastors within the organization., Collaborate with local churches and community organizations to expand the reach and impact of the organization.
  • Advocacy, Special Education Advocate, Provide support and guidance to parents of children with special needs to navigate the special education system., Attend IEP (Individualized Education Program) meetings with parents to ensure their child's needs are being met., Advocate for appropriate accommodation and services for students with disabilities., Assist parents in understanding their rights and responsibilities under IDEA (Individuals with Disabilities Education Act)., Collaborate with school staff and administrators to ensure a supportive learning environment for students with special needs., Stay informed about current laws and regulations regarding special education to provide accurate information to families.

Timeline

Director Of Operations

Mercy and Grace
08.2020 - Current

Paralegal/Office Manager

Adoption Arkansas/Heimer Law
01.2019 - 07.2023

Juvenile/Child Support Supervisor

Benton County
07.2018 - 01.2019

Community College Northwest Arkansas

Associates of Applied Science from Paralegal Studies

American Military University

Bachelors of Science from Legal Studies
Desiree Ham