Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Desiree Hernandez

WESLACO,TEXAS

Summary

Results-driven and customer-focused professional with experience in management, customer service, and tutoring. Skilled in leading teams, optimizing operations, and providing exceptional service in fast-paced environments. Adept at problem-solving, staff development, and fostering positive customer and employee experiences. Passionate about mentoring and guiding others, whether through effective team leadership or one-on-one tutoring. Highly organized, adaptable, and committed to excellence in every role.

Overview

8
8
years of professional experience

Work History

Manager

Tropical Yogurt
03.2018 - Current

Highly motivated and detail-oriented Manager with experience in inventory management, scheduling, and overseeing daily operations. Skilled in maintaining a clean and organized work environment while fostering a positive and productive team culture. Passionate about employee support and operational efficiency to ensure business success.

KEY SKILLS

  • Inventory management
  • Staff scheduling and workforce planning
  • Operational oversight
  • Workplace cleanliness and organization
  • Employee leadership and support
  • Team collaboration and communication
  • Problem-solving and decision-making

Concession

Cinemark Theatre
08.2017 - 03.2018

Dedicated and customer-focused Concession Stand Worker with experience in fast-paced movie theater environments. Skilled in food preparation, cash handling, and providing excellent customer service. Adept at maintaining cleanliness, restocking inventory, and ensuring a smooth concession operation to enhance the movie going experience.

KEY SKILLS

  • Customer service and communication
  • Cash handling and POS operation
  • Food preparation and safety
  • Inventory restocking and management
  • Teamwork and multitasking
  • Cleanliness and sanitation compliance
  • Fast-paced problem-solving

Migrant Tutor

Guzman Elementary
09.2016 - 05.2017

Dedicated and patient Student Tutor with experience assisting peers in understanding complex subjects. Skilled in explaining concepts clearly, adapting teaching methods to individual learning styles, and fostering a supportive learning environment. Passionate about helping students improve their academic performance and confidence.

KEY SKILLS

  • One-on-one and group tutoring
  • Subject matter expertise
  • Lesson planning and study strategies
  • Patience and adaptability
  • Communication and active listening
  • Problem-solving and critical thinking
  • Time management and organization

Education

High School Graduate -

Donna High School
01.2016

Some College (No Degree) - Education, Computer Science, Business

South Texas College
Weslaco, TX

Skills

  • Communication and interpersonal skills
  • Problem-solving and critical thinking
  • Time management and organization
  • Adaptability and flexibility
  • Leadership and teamwork

References

References available upon request.

Timeline

Manager

Tropical Yogurt
03.2018 - Current

Concession

Cinemark Theatre
08.2017 - 03.2018

Migrant Tutor

Guzman Elementary
09.2016 - 05.2017

High School Graduate -

Donna High School

Some College (No Degree) - Education, Computer Science, Business

South Texas College
Desiree Hernandez