Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Desiree Hilliard

Palm Bay,FL

Summary

Compassionate Certified Nursing Assistant skilled in patient care, teamwork, and time management. Committed to enhancing patient well-being through reliable support and effective communication.

Dedicated professional with experience in patient care and customer service. Known for strong problem-solving abilities and a collaborative spirit, ready to contribute to a healthcare team focused on improving patient outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Melbourne Terrace Rehabilitation Center
251 E Florida Ave Melbourne, FL 32901
06.2025 - Current
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Provided emotional support and companionship to residents, enhancing overall well-being.
  • Documented patient progress accurately in electronic health records for continuity of care.
  • Maintained cleanliness and organization of patient areas, promoting a safe environment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Crew Member

McDonald's
235 Palm Bay RD W Melbourne, FL 32904
06.2023 - Current
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business..
  • Prepared food items according to company specifications, ensuring consistency and quality.
  • Collaborated with team members to efficiently manage high-volume orders during peak hours.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted with financial tasks such as cash handling

Education

No Degree - Nursing

Bethune-Cookman University
Daytona Beach, FL
05.2029

High School Diploma -

Bayside High School
Palm Bay, FL
05.2025

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Customer service
  • Cash handling

Certification

  • CNA - Certified Nursing Assistant

Timeline

Certified Nursing Assistant

Melbourne Terrace Rehabilitation Center
06.2025 - Current

Crew Member

McDonald's
06.2023 - Current

No Degree - Nursing

Bethune-Cookman University

High School Diploma -

Bayside High School
Desiree Hilliard