Desiree Johnson
Waterbury
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Lead Administrator Support Coordinator
Northwell Health Pediatrics at White Plains
White Plains, NY
09.2002 - Current
- Manage office in manager's absence
- Maintained and verified accuracy of records and generated miscellaneous reports
- Drafted common document templates to reduce time spent creating documents from scratch.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Performed wide-ranging administrative, financial and service-related functions.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Follow up with insurance companies on denials or unpaid claims
- Scheduling appointments, answering phones, handling cash, filing
- Typing medical correspondence for physicians
- Insurance eligibility verification
- Prior authorizations and insurance referrals for insurance companies
Switchboard Operator/ Floater
Hartsdale Medical Group
Hartsdale, NY
08.2000 - 09.2002
- Answering multiple lines
- Scheduling appointments, handling cash, filing
- Prior authorizations and referrals for insurance companies
Education
Bachelor of Science - Healthcare Administration
Charter Oak State College
New Britain, CT05-2025
Associate of Science - Liberal Arts And Sciences
Housatonic Community College
Bridgeport, CT05-2023
Certificate - Medical Assistant
Mandl school of Allied Health
New York, NY08.1999
Diploma -
New Rochelle High School
New Rochelle, NY06.1993
Skills
- Office management
- Task delegation
- Multiple priorities management
- Administrative support
- Team collaboration
Certification
- Certified Six Sigma Yellow Belt
Timeline
Lead Administrator Support Coordinator
Northwell Health Pediatrics at White Plains
09.2002 - Current
Switchboard Operator/ Floater
Hartsdale Medical Group
08.2000 - 09.2002
Certificate - Medical Assistant
Mandl school of Allied Health
Bachelor of Science - Healthcare Administration
Charter Oak State College
Associate of Science - Liberal Arts And Sciences
Housatonic Community College
Diploma -
New Rochelle High School