Desiree Jones
Cheltenham ,Maryland
Summary
Performed administrative tasks including filing and reviewing reports in electronic systems. Identified and rectified errors in data entries. Applied established procedures and techniques as needed. Received detailed instructions for unique assignments. Reviewed completed work for accuracy and effectiveness.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Data Entry Operator
Technical Data Analysis, Inc. (TDA)
Lexington Park, MD
04.2024 - 04.2026
- Assist engineers and programmers in the AVE Group using an electronic automated system. Compiles data to enter into the Oracle Relational Database Management Systems (RDBMS), uses various word processing and spreadsheet software as required, and provides customer support as needed. File reports and an assortment of Postcards, Logbooks, Inventory Records, and Schedule Removal Compact Cards for various aircrafts. Assist with the fundamental duties of an office assistant using the knowledge and experience in a broad range of current office-based computer applications. Perform clerical and administrative functions such as filing, and reviewing reports. Selects and applies established procedures and techniques. Performs the duties necessary as an office assistant using knowledge and experience in a broad range of current office-based computer applications. Detailed instructions are provided for difficult or unusual assignments. Completed work and methods used are reviewed for technical accuracy. Assist with office management tasks including calendar management, appointment scheduling, and front desk duties such as greeting visitors and answering phone communication with professionalism.
Search Engine Evaluator
Appen
03.2023 - 04.2024
- Increasing the accuracy of search engine results through the analysis of content, images, video, and/or advertising to identify if it is relevant and if so, how relevant it is to a specific topic.
- Conducted detailed assessments of online content quality, adhering to set guidelines.
Barista/Cashier
Dunkin' Donuts
Waldorf, MD
03.2022 - 04.2024
- Provided exceptional customer service in high-volume coffee shop environment.
- Operated cash register, accurately processing transactions and handling cash.
- Prepared and served beverages according to company standards and customer preferences.
- Trained new staff on coffee preparation techniques and customer service protocols.
- Maintained cleanliness and organization of workspace, ensuring compliance with health regulations.
Education
Associate of Science - Business Administration
College of Southern Maryland
01.2021
Skills
- Customer service
- Attention to detail
- Flexible and adaptable
- Data entry experience
- Team collaboration
- Reliability and punctuality
Timeline
Data Entry Operator
Technical Data Analysis, Inc. (TDA)
04.2024 - 04.2026
Search Engine Evaluator
Appen
03.2023 - 04.2024
Barista/Cashier
Dunkin' Donuts
03.2022 - 04.2024
Associate of Science - Business Administration
College of Southern Maryland