Desiree Kuhn

• Greeted visitors and provided them with assistance.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled appointments for clients, customers, and other visitors.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Verified visitors' identification cards before allowing access to the building.
• Performed data entry tasks into various computer systems accurately and promptly.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
• Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
• Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
• Assisted with special projects assigned by management when required.
• Ensured that all necessary forms were completed accurately prior to submitting them for processing.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Scheduled and confirmed appointments.
• Answered and directed incoming calls using multi-line telephone system.
• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Updated and recorded customer or client information to maintain accounts.
• Processed payments and updated accounts to reflect balance changes.
• Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
• Sorted incoming mail and directed to correct personnel each day.
• Greeted and directed visitors to appropriate personnel and answered average of [50+] calls and emails daily.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
• Greeted customers, answered general questions and directed to appropriate locations.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Greeted visitors entering establishment to determine nature and purpose of visit.
• Scheduled appointments and maintained and updated appointment calendars.
• Monitored reception area to provide consistently safe, hazard-free environment for customers.
• Protected clients' rights by maintaining confidentiality of personal and financial information.
• Maintained client accounts by obtaining, recording and updating personal and financial information.
• Supplied callers with office address and directions, employee email addresses and phone extensions.
• Transmitted information or documents to customers through email, mailings or facsimile machine.

St Francis Primary Care Clinic

was bought out by Pathways Health Partners.