Desiree LaBerge

Handling All Guest Enquiries with professionalism and care.

Upbeat and cheerful disposition.

Proper speed and balance at check In.

Listening to guest stories.

Recommending Restaurants depending on guests' taste.

Speaking of some of the fun activities around town.

Offering Seaside Magazine and Oregon Coast.

Phone etiquette.

Solving guest problems efficiently and Speedily.

Going above and beyond for guest satisfaction.

• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Excellent customer Service and attention to detail.
• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
• Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of accounts.

• Inside Sales Showroom Representative for busy showroom
• High level customer service to existing customers
• Sold porcelain, ceramic and natural stone tile
• Designer
• In home sales Estimator and Sales Representative
• Increased sales volume and Customer Experience.
• Handled incoming calls for busy phone line
• Took in all methods of payments and managed invoices for over 50 or more customer per day on average

• Sales Representative for Home Improvements and Design
• Setting Appointments for In Home Design Estimates and Sales
• Follow up Phone Closer
• 2-3 Pre-set appointments daily on average
• Maintaining position of top 5 Company Trusted Advisors position
• Estimate for Windows, Entry Doors. Flooring, Bathroom and kitchen design
• Meeting with homeowners to identify their needs for home improvement projects and placing orders
• Full media on screen presentation with digital paperwork using CRM
• Increased Corporation's sales volume and positive feedback.