Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Desiree Lopez

Los Angeles,CA.

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Voro, Inc.
09.2020 - 12.2022
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Maintained staff directory and company policy handbook for human resources department.

Shipping/Receiving Lead

DJI Service LLC
04.2016 - 05.2019
  • Manage all inbounds and outbounds daily
  • Maintained docs of everything received from all carriers
  • Worked with Microsoft CRM, Zendesk, Freshdesk, & Google Docs.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Pulled, verified and packaged items for shipment.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
  • Prepared shipping documents and invoices, processed payments and fielded client questions.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Lead team of 10 employees packaging, palletizing and shipping up to 150 boxes per day.
  • Set up local, domestic and international shipments according to postal, shipper and foreign regulations.

Sales/Inventory associate

WSS
11.2015 - 03.2016
  • Increased sales by offering advice on purchases and promoting additional products.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Trained and mentored new sales representatives.

Education

High School Diploma - undefined

Vail Tech High School

Skills

  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Strong Organizational Skills
  • Office Equipment Operation
  • Appointment Coordination
  • Document and File Management
  • Invoice Processing
  • Mail Management
  • Payroll Administration
  • Employee Training
  • CRM Software
  • G Suite
  • Slack
  • Excel
  • Check Processing
  • QuickBooks Expertise
  • Cash Deposit Preparation
  • Administrative and Clerical Support
  • Reception Duties
  • Mail Routing and Distribution
  • Sensitive Material Handling
  • Reimbursement Processing
  • Accounting and Bookkeeping
  • Highly Efficient and Productive
  • Administrative Procedures
  • Office Supplies and Inventory
  • Purchase Requisitions Processing

Timeline

Administrative Assistant

Voro, Inc.
09.2020 - 12.2022

Shipping/Receiving Lead

DJI Service LLC
04.2016 - 05.2019

Sales/Inventory associate

WSS
11.2015 - 03.2016

High School Diploma - undefined

Vail Tech High School

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Desiree Lopez